A proactive and customer-focused Inbound & Outbound Caller to manage incoming calls, proactively handle outbound calls, and inquiries for e-commerce, public relations, and marketing services.
Responsibilities
Answer inbound calls from customers, clients, and business partners in a professional and friendly manner.
Proactively make outbound calls when necessary to follow up on customer inquiries, confirm order details, or provide delivery updates.
Respond to inquiries related to products, online orders, deliveries, marketing campaigns, and company services across both retail and wholesale channels.
Assist customers with order tracking, returns, exchanges, refunds, and general account inquiries.
Support wholesale and retail order processing by helping customers place new orders, verifying product availability, and accurately entering order details into the system.
Requirements
Bachelor’s degree in Communications, Business, or related field
Nice to have: Experience supporting e-commerce platforms (Shopify, WooCommerce, Amazon)
A proactive and customer-focused Inbound & Outbound Caller to manage incoming calls, proactively handle outbound calls, and inquiries for our e-commerce, public relations, and marketing services.
Responsibilities
Answer inbound calls from customers, clients, and business partners in a professional and friendly manner.
Proactively make outbound calls when necessary to follow up on customer inquiries, confirm order details, or provide delivery updates.
Respond to inquiries related to products, online orders, deliveries, marketing campaigns, and company services across both retail and wholesale channels.
Assist customers with order tracking, returns, exchanges, refunds, and general account inquiries.
Support wholesale and retail order processing by helping customers place new orders, verifying product availability, and accurately entering order details into the system.
Requirements
Bachelor’s degree in Communications, Business, or related field
A strategic, client-facing consulting role specializing in Tracking, Analytics, or MarTech SaaS, guiding marketing leads on data collection for accurate attribution and ROI.
Compensation
€55,000 – €65,000 gross annual base salary (commensurate with experience level) + Performance-linked bonus.
Responsibilities
Dedicated Strategic Account Management: Serve as the primary, high-touch account lead for an assigned portfolio of e-commerce and lead-generation clients.
Take full ownership of client health, satisfaction, and strategic roadmap development.
Data Translation & Client Advisory: Bridge the gap between complex technical setups and high-level marketing decisions.
Educate clients on how first-party data collection, server-side tracking, and Conversion APIs (CAPIs) improve attribution accuracy.
Onboarding & Fast Value Realization: Onboard new clients into the platform, guiding their teams toward early wins.
Manage and optimize paid advertising campaigns across Google, Meta and Amazon for a Canadian healthcare brand, ensuring compliance with healthcare advertising policies and leveraging AI tools for content and reporting.
Compensation
PHP 650 per hour (about CAD 15)
Responsibilities
Build, test and optimize campaigns across Google, Meta and Amazon
Manage and optimize Foundation Health campaigns on Google Ads, Meta and Amazon Ads
Build campaigns, ad sets, keyword lists, audiences and negative keyword lists
Write ad copy and brief our designer on creative needs
Responsible for developing, managing, optimizing, and continuously improving Ultra Football's online store to deliver an exceptional shopping experience for customers.
Responsibilities
Manage, maintain, and continuously improve the Ultra Football e-commerce website
Ensure website functionality, navigation, product pages, and shopping cart features operate efficiently
Identify website issues, coordinate technical fixes, and implement improvements to enhance user experience
Work with developers and IT teams to implement new website features, integrations, and enhancements
Ensure the website is mobile-responsive, user-friendly, secure, and optimized for performance
Requirements
Bachelor's degree in Information Technology, Computer Science, Business, Marketing, E-commerce, or a related field
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