Workload management jobs

Act as the first point of contact for customers reporting motor claims
Accurately capture and record claim information on internal systems
Manage claims through the claims lifecycle, ensuring timely progression and resolution
Handle inbound and outbound telephone calls with customers and other stakeholders
Provide regular updates and guidance to customers throughout the claims process

Requirements

Nice to have: insurance
Nice to have: financial services
Nice to have: regulated environment
Nice to have: customer complaints
Nice to have: service standards

Skills

customer service contact centre complaints handling administration office based environment verbal communication

Claims Handler

Gallagher · Posted Nov 9, 2026

Open

Tamworth, New Zealand
Contract
Competitive compensation

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Handle motor claims from first notification through to resolution, ensuring professional and efficient service.

Responsibilities

Act as the first point of contact for customers reporting motor claims
Accurately capture and record claim information on internal systems
Manage claims through the claims lifecycle, ensuring timely progression and resolution
Handle inbound and outbound telephone calls with customers and other stakeholders
Provide regular updates and guidance to customers throughout the claims process

Requirements

Nice to have: insurance
Nice to have: financial services
Nice to have: regulated environment
Nice to have: customer complaints
Nice to have: service standards

Skills

customer service contact centre complaints handling administration office verbal communication

Senior Espresso Technician (North)

Allpress Espresso · Posted Nov 9, 2026

Open

Manchester, Greater Manchester, United Kingdom
Senior
£34K–£36K per year
2+ years

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Senior Coffee Technician for the North, primary technical contact supporting customers across Northern England.

Compensation

Salary: £34,000-36,000 plus on call and overtime (salary is dependant on experience)

Responsibilities

Provide advanced technical support to cafés, restaurants and hospitality venues
Install, maintain and repair commercial coffee equipment
Diagnose and resolve technical issues
Coordinate regional service activities
Mentor fellow technicians

Requirements

Nice to have: engineering background
Nice to have: electrical
Nice to have: mechanical

Skills

fault-finding diagnostic customer service workload management independent decision making organisational administration

Retail Store Assistant

Cancer Research UK (CRUK) · Posted Nov 9, 2026

Open

Guildford, Surrey, United Kingdom
Full-time
£13–£13 per hour

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Retail Store Assistant

Compensation

£12.71 per hour plus benefits

Responsibilities

Providing excellent customer and supporter service
Working as an integral part of the shop team to achieve ambitious sales and fundraising targets
Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety
Creating relationships with your local community and Cancer Research UK colleagues
Supporting fundraising events for your store to achieve fundraising targets

Requirements

Nice to have: interest in fashion
Nice to have: retail experience

Skills

customer service busy customer service environment workload management teamwork communication

Benefits

Asbestos Analyst

Litt Recruitment · Posted Nov 10, 2026

Open

London, England, United Kingdom +3 more
Full-time
£42K–£42K per year

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Responsible for carrying out asbestos analytical duties across domestic and commercial properties, ensuring compliance with legislation and industry guidance.

Locations (4)

London, England, United Kingdom
South East, United Kingdom
East Anglia, United Kingdom
Midlands, United Kingdom

Compensation

Up to £42,000 per annum

Responsibilities

Undertaking all types of asbestos air monitoring and testing
Carrying out four-stage clearance procedures following asbestos removal works
Conducting Phase Contrast Microscopy (PCM) analysis of air samples

Complaints Specialist

Motorway · Posted Nov 9, 2026

Open

Brighton, England, United Kingdom
Hybrid
Full-time

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Resolve complex customer escalations, manage complaints, and improve customer experience for Motorway’s online car-selling platform.

Compensation

Stock options so you can share in Motorway’s growth and future success

Responsibilities

Dealing with complex escalations and working with stakeholders to find customer-focused solutions.
Handling internal escalations, formal complaints, and customer welfare concerns.
Responding to reviews on platforms like Trustpilot, Google Reviews, and the app store.
Resolving business-critical issues, including those escalated to the C-suite.
Using compensation to help with service recovery.

Skills

customer-facing handling tough conversations investigative detail-oriented analytical risk assessment prioritisation workload management

Case Manager

Morgan & Morgan, P.A. · Posted Nov 9, 2026

Open

Orlando, Florida, United States
On-site
Full-time
3+ years

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Own the progression of potential medical malpractice cases through investigation, intake, and NOI, building case files, gathering records, auditing completeness, and assessing claim merit.

Responsibilities

Manage client interactions and case work up from intake to NOI
Request, track, and obtain all relevant medical records and related documents needed to assess a potential malpractice claim
Audit case files to ensure all critical documentation is present and organized for attorney and expert review
Present leadership with a viability assessment of each case, including key facts such as medical chronology, liability / causation analysis, and damages estimate
Work directly with multiple coworkers involved in the management and support of case files

Requirements

Bachelor’s degree (preferred)

Skills

Claims Representative Adjuster Medical Malpractice Claims Analytical Skills Investigative Skills Case Management Software

Social Worker, Hospice Palliative Community Services

Fraser Health · Posted Apr 23, 2024

Open

White Rock, British Columbia, Canada
On-site
Full-time · Associate
CA$45–CA$56 per hour
2+ years

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Provides social work assessment and treatment services for clients of Hospice Palliative Community Services in an assigned area, collaborating with interdisciplinary teams and community resources.

Compensation

The salary range for this position is CAD $44.85 - $56.02 / hour

Responsibilities

Provides comprehensive therapeutic and clinical counseling services including grief and bereavement services to clients registered with the Hospice Palliative Care Program for an assigned area and to families experiencing complicated circumstances relating to the illness or with end-of-life issue.
Conducts social and psychosocial assessments of clients and families and interprets the information using a variety of modalities in accordance with professional standards and evidence-based clinical practice.
Follows up and provides ongoing monitoring of psychosocial situations; evaluates client's response to interventions; supports hospice palliative care clients through the continuum of care across hospital and community.
Acts as a member of the interdisciplinary care team by providing information regarding client's psychosocial situation and collaborating with colleagues, client and caregivers to develop a comprehensive plan of care.
Acts as a resource for clients and their families by providing information regarding community resources and access to these resources, facilitating referrals where appropriate and facilitating the development of community resources by identifying services needed to support the health of families.