Medical Collector responsible for timely billing and collection of Medicare and Medicaid claims, ensuring accurate financial management and patient communication.
Responsibilities
Follow up on unpaid accounts
Verify coverage
Assist in educating payers about hospice insurance
Research payer guidelines
Appeal denied claims
Requirements
High school diploma required
Degree in healthcare administration or related field preferred
Nice to have: Degree in healthcare administration or related field
The Assistant Billing Officer role provides administrative and clerical support to the billing team within the University Health Services Clinic, assisting with basic billing tasks, insurance verification, payment processing, and general office duties.
Responsibilities
Assist in entering patient charges and billing information into the electronic medical record (EMR) and billing systems
Help prepare and submit routine medical claims under the supervision of the Billing Officer
Review documentation for completeness and flag missing or inconsistent information
Verify student and patient insurance coverage and benefits for scheduled appointments
Provide friendly, helpful customer service by answering basic billing questions via phone, email, or in person
Requirements
High school diploma or equivalent
Nice to have: Health administration coursework or experience
Nice to have: Business coursework or experience
Nice to have: Accounting coursework or experience
Nice to have: Medical office operations coursework or experience
Responsible for the development, testing, and maintenance of Epic modules and applications related to Revenue Cycle, the Claims Manager System, and other billing systems and interfaces.
Compensation
The compensation range for this position is $30.39 per hour - $52.27 per hour.
Responsibilities
Responsible for the development, testing, and maintenance of the Epic modules and applications related to Revenue Cycle, the Claims Manager System, and other systems, interfaces, and processes related to billing.
Identifies system requirements in base revenue cycle areas.
Demonstrates comprehensive knowledge or resource regarding the functionality of all modules in the billing systems.
Possesses a thorough understanding of project planning. Develops plans for small projects.
Performs comparative analysis of system design to requirements identified by users within the revenue cycle area.
The Revenue Operations team supports the commercial front-line team throughout the Order-to-Cash (OTC) workflow, focusing on Lead to Cash processes through Salesforce CPQ. This role is responsible for improving team efficiency, positively impacting the entire Commercial organization and the client experience.
Responsibilities
Draft and manage contracts for new sales and renewals using DocuSign, ensuring compliance with legal requirements and internal policies.
Process opportunities for new sales and renewals in Salesforce CPQ, ensuring that all pricing is accurate and aligned with company standards.
Coordinate with the Legal team, Order Management, Fulfillment, Client Financial Relations, Cash Apps, Finance, Sales Crediting and other OTC teams to resolve client queries efficiently and effectively.
Generate and analyze SFDC reports to provide insights on sales performance, operational efficiency, and areas for improvement within the Revenue Operations process.
Participate in data governance projects, assisting with data clean-up activities within Salesforce to maintain high data quality standards.
The Financial Assistance Counselor plays a vital role in supporting patients and Carle Health by ensuring financial processes are handled efficiently and compassionately.
Compensation
The compensation range for this position is $17.26per hour - $27.96per hour.
Responsibilities
Performs financial counseling and assists patients in the process of applying for Carle Financial Assistance Program
Responds to patient inquiries by clearly explaining billing and financial assistance processes
Identifies and resolves insurance coverage errors, registration errors, and billing errors to facilitate accurate and timely billing and payment processing
Process and manage incoming and return mail related to financial documentation and patient correspondence in a timely and accurate manner
Identifies qualifying charges owed at patient responsibility and prepares adjustments to ensure accurate account resolution
Responsible for oversight, direction and support of the people and processes performed in for their line(s) of service within the billing delivery center, while also performing transactional duties associated with the billing process.
Compensation
The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards.
Responsibilities
Provide day-to-day oversight, direction, and support for billing delivery centre operations within assigned lines of service
Lead and support a team of billing specialists while performing billing specialist responsibilities as part of a working supervisor role
Ensure high-quality, timely, and accurate billing outputs through active quality assurance and coaching
Monitor and manage workload distribution, resource utilization, and staffing schedules including overtime and vacation coverage
Act as a point of escalation for complex billing issues and service concerns from engagement teams
Responsible for the development, testing, and maintenance of Epic modules and applications related to Revenue Cycle, the Claims Manager System, and other billing systems.
Compensation
The compensation range for this position is $30.39per hour - $52.27per hour.
Responsibilities
Develop, test, and maintain Epic modules and applications related to Revenue Cycle and billing systems
Identify system requirements and recommend modifications
Develop plans for small projects and perform comparative analysis of system design
Maintain system parameter tables and issue enhancement logs
Serve as first point of contact for end-users and resolve system performance issues
Lead administrative and clinical operations support for the Practice Coordinators within the SSH Medical Oncology Cancer Center, managing scheduling, patient interaction, and coordination of clinical visit related reports and resources.
Compensation
$22.20 - $31.75
Responsibilities
Schedule and confirm appointments
Manage patient check‑in and check‑out processes
Coordinate infusion and ancillary appointments
Maintain patient records and billing information
Assist with financial counseling and authorizations
Requirements
Bachelor’s degree
Nice to have: 4-6 years experience in customer service or medical environment
Nice to have: Related secretarial and scheduling experience
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