Serve as the primary point of contact for customers in the retail store, providing automotive parts solutions and delivering a high-quality customer experience.
Compensation
This position offers a starting hourly rate of $19.50.
Responsibilities
Provide accurate automotive parts solutions to retail and wholesale customers
Deliver a consistently positive and engaging customer experience
Utilize product knowledge to assist customers and support team members
Operate systems including POS, inventory/catalog tools, and communication devices
Support store operations including transactions, inquiries, and general workflow
Requirements
High School Diploma or GED
Nice to have: Experience in automotive, retail, or parts environment
Nice to have: Hands-on experience with vehicle repair or maintenance
Nice to have: Knowledge of inventory or cataloging systems
Nice to have: Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments
The Store Pro serves as the primary point of contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience, providing automotive parts solutions to retail and wholesale customers.
Responsibilities
Provide accurate automotive parts solutions to retail and wholesale customers
Deliver a consistently positive and engaging customer experience
Utilize product knowledge to assist customers and support team members
Operate systems including POS, inventory/catalog tools, and communication devices
Support store operations including transactions, inquiries, and general workflow
Requirements
High School Diploma or GED
Nice to have: Experience in automotive, retail, or parts environment
Nice to have: Hands-on experience with vehicle repair or maintenance
Nice to have: Knowledge of inventory or cataloging systems
Nice to have: Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments
Customer Service Officer to manage customer enquiries, provide product and service information, resolve complaints and ensure a positive customer experience.
Responsibilities
Respond to customer enquiries through phone calls, emails, social media and other communication channels.
Provide accurate information on the organisation's products, services, policies and procedures.
Assist customers with product or service-related concerns and requests.
Build and maintain positive customer relationships through professional and courteous interactions.
Follow up on customer enquiries and outstanding issues to ensure satisfactory resolution.
Requirements
HND or Bachelor's degree in Marketing, Business Administration, Communication Studies or a related discipline.
Nice to have: Familiarity with CRM systems and customer service platforms
Reliable and enthusiastic Delivery Driver to join the team at the St. Louis location on Telegraph Road, delivering quality service and smiles to customers throughout the St. Louis area.
Compensation
Competitive wages
Earn tips daily
Paid mileage
Responsibilities
Safely operate a vehicle to deliver products to customers in assigned routes throughout St. Louis and surrounding areas
Plan and optimize delivery routes to ensure timely and efficient service to all customers
Maintain accurate delivery records, including customer signatures, delivery times, and any special instructions
Provide exceptional customer service by greeting customers professionally, answering questions, and addressing concerns with empathy and courtesy
Inspect vehicle daily for mechanical issues, cleanliness, and safety compliance; report any maintenance needs promptly
Serve as a trusted point of contact for assigned team members, providing guidance on people practices, onboarding, performance management, learning and development, and employee engagement initiatives.
Compensation
💰 Get paid in Australian Dollars
Responsibilities
Act as the first point of contact for assigned team members regarding People & Culture queries
Conduct regular one-on-one meetings with team members to review workloads and identify concerns
Communicate feedback and identified issues to the Customer Success team
Participate in client meetings and provide feedback relating to team member engagement and performance
Maintain and update employee records within BambooHR and other HR systems
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