- Phoenix, Arizona, United States
- $55K–$75K per year
- 2+ years
Provide Level 2/3 helpdesk support and administer Microsoft 365, networking, and Azure environments for business clients.
Compensation
Competitive salary of $55,000–$75,000 USD
Responsibilities
- Provide Level 2/3 helpdesk support for Windows, macOS, iOS, and Android devices
- Administer Microsoft 365 environments, including Exchange Online, SharePoint, Teams, OneDrive, and Security & Compliance features
- Configure and troubleshoot networking components such as DNS, DHCP, VLANs, VPNs, and firewall rules across platforms like SonicWall, Meraki, and Unifi
- Manage endpoints using Microsoft Intune and Windows Autopilot
- Assist with Azure administration, including Azure AD, virtual machines, networking, and resource management
Requirements
- Bachelor’s degree in Computer Science or a closely related field
- Nice to have: Experience participating in IT projects
- Nice to have: Experience supporting iOS and Android devices
- Nice to have: Basic Azure administration knowledge
- Nice to have: PowerShell scripting and automation experience