Lead and manage high‑profile incident response engagements for Unit 42, providing strategic guidance, technical oversight, and product integration to clients across sectors.
Responsibilities
Lead the team delivering high‑profile, high‑stakes enterprise level incident response engagements
Provide hands‑on, expert‑level incident response services to clients and deliver findings to CxO and/or Board of Directors
Partner with the Unit 42 Directors, executive team and service line leaders to develop and execute strategy for the Unit 42 Digital Forensics & Incident Response practice
Drive innovation in Unit 42’s reactive offerings, leading the consulting team and collaborating with cross‑functional teams to bring new capabilities and services to market
Ensure the consistency and quality of our services and highest level of customer service
Requirements
Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent
Lead the development of a stand-alone implementation of SAP Products and solutions that meet client needs in a secure cloud environment.
Compensation
The targeted annual combined range for this position is 131000-271600USD.
Responsibilities
Develop and implement cloud-based security policies, standards, and procedures.
Maintain role-based access controls for cloud-based system components, users, and applications.
Implement security controls and measures, such as encryption, access controls, and identity management, to protect cloud-based assets.
Deep understanding of cloud-based security technologies, including firewalls, intrusion detection and prevention systems, vulnerability scanners, and log analysis tools.
Strong Design & Architecture skills- Experience in the overall architecture of software applications for products and solutions.
Requirements
BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology. MA/MS Preferred.
Support a large-scale enterprise infrastructure environment, focusing on network operations, firewall administration, incident response, and operational support during overnight hours while contributing to strategic engineering initiatives involving automation, monitoring, alerting, and platform integrations.
Responsibilities
Monitor and support enterprise network infrastructure during overnight operations.
Troubleshoot network connectivity, security, and firewall-related incidents.
Implement and validate firewall changes in accordance with change management processes.
Participate in bridge calls and incident response activities, coordinating with offshore support teams and stakeholders.
Analyze and resolve production issues impacting application and infrastructure availability.
Perform manual smoke, feature, and regression testing; participate in test automation; review and analyze product requirements; create and maintain test documentation; participate in Agile ceremonies; investigate incidents and analyze root causes; collaborate closely with developers and analysts to ensure backend services meet quality standards.
Compensation
Excellent compensation package
Responsibilities
Perform manual smoke, feature, and regression testing
Participate in test automation on projects using various frameworks
Review and analyze product requirements for clarity and testability
Create and maintain test documentation, including checklists and test cases
Participate in daily stand-ups, sprint planning, retrospectives, and other Agile ceremonies
This role provides technical support to clients using ICE Mortgage Technology software solutions, helping them resolve issues efficiently while delivering a high level of customer service.
Responsibilities
Provide technical support and guidance to clients using ICE Mortgage Technology products.
Resolve customer issues promptly, with a strong focus on first-call resolution and service-level attainment.
Manage and prioritize support cases while maintaining accurate documentation in the CRM system.
Identify recurring customer-impacting issues and escalate or communicate them appropriately.
Utilize knowledge bases, troubleshooting tools, and available resources to drive issue resolution.
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