Provide Level I technical support in a call center environment for up to 2,400 end-users, handling application, system, and network issues, and coordinating with higher-level support and vendors.
Responsibilities
Provide immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures.
Analyze and independently resolve 75% of assigned problems on initial end-user contact.
Request assistance of senior analyst or Level II support if unable to determine immediate resolution.
Assign unresolved complex problems to Level II technical support or other support personnel as appropriate.
Dispatch unresolved network problems to appropriate vendors.
Industrial Electrician responsible for PLC/HMI programming, equipment repair, electrical wiring, safety compliance and maintenance in a food industry setting.
Compensation
Pay rate: $43.50/hr
Responsibilities
PLC and HMI programming changes and troubleshooting
Repair, troubleshooting and installation of machinery
Electrical wiring and testing of automated systems
Optimize equipment safety, efficiency and reliability
Comply with all applicable legislative and Bakery food safety, health and safety and environmental policies
Provide 24/7 first line support for trading, testing, and research environments, ensuring reliability and automation of production trading systems.
Compensation
The annual base salary range for this position is $130,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.
Responsibilities
Work with software engineers and traders to provide 24/7 first line support of our trading, testing, and research environment.
Proactively monitor and identify issues before they impact trading.
Define and automate observability around application SLAs and build anomaly detectors.
Oversee and maintain our test trading environment.
Standardize CI/CD and operational processes across development teams.
Requirements
Bachelor's degree in computer science or equivalent practical background.
Design, develop, and support controls systems for packaging equipment, collaborating with mechanical design and manufacturing teams.
Compensation
Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match.
Responsibilities
Commission, download, test and debug controls systems on various types of packaging equipment
Create full design packages including BOM, detail drawings, assembly drawings and layouts
Check and validate all final design documentation, parts lists and drawings according to design and contract requirements
Develop PLC, HMI and Motion Control programs for assigned projects
Provide technical support to the service department and customers in the field as needed
Requirements
4 year degree in Electrical Engineering or similar field desired
Equivalent combination of education and experience
We are seeking an experienced Senior Telecommunications Analyst to support the operation, maintenance, troubleshooting, and optimization of telecommunications and network infrastructure.
Compensation
The likely salary range for this position is $129,813 - $155,250.
Responsibilities
Conduct maintenance, testing, and troubleshooting of telecommunications and fiber optic infrastructure at government sites.
Respond to telecommuncations trouble tickets from remote customers.
Utilize a Fiber Optic Spectrum Analyzer and related test equipment to identify, isolate, and resolve fiber optic faults, signal degradation, and performance issues.
Analyze and interpret fiber optic test results and recommend corrective actions.
Configure, monitor, and troubleshoot network devices including routers, switches, and associated network infrastructure.
Requirements
Bachelor's degree in Telecommunications
Bachelor's degree in Information Technology
Bachelor's degree in Computer Science
Bachelor's degree in Engineering
Nice to have: Experience supporting DoD or federal government telecommunications environments
Industrial Electrician (Rotating) responsible for PLC/HMI programming, equipment repair, and preventive maintenance in a food industry setting.
Locations (2)
Etobicoke, Ontario, Canada
Greater Toronto Area, Ontario, Canada
Compensation
Hourly Rate: $51/hr + Night Shift Premium: $3.00
Responsibilities
PLC and HMI programming changes and troubleshooting including modification and calibration of equipment; weight scales VFD, Servomotors and network communications experience.
Repair, troubleshooting and installation of machinery including electrical and electronic equipment, control systems and automation.
Electrical wiring and testing of automated systems.
Optimize equipment safety, efficiency and reliability, participating in continuous improvement projects and completing work orders according to PM schedules.
Service, clean and perform preventative maintenance and overhaul on all production and bakery equipment.
Provides technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards and technologies.
Requirements
Bachelor's degree or equivalent
Nice to have: Systems Security Certified Practitioner
Nice to have: BA/BS degree in Information System and Computer Science
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