Lead and scale a high-performing, multi-layered Customer Success organization, driving retention, adoption, and value realization for PowerSchool’s largest strategic portfolios.
Responsibilities
Lead and scale a high-performing, multi-layered organization
Transform the organization’s mindset to strategic engagement
Define the overarching framework for customer health and value realization
Serve as an executive escalation point for high-risk or high-value accounts
Build and maintain peer-level relationships with C-suite and executive sponsors
Requirements
Bachelor’s degree required; MBA or advanced degree preferred
Fetcherr is seeking an exceptional, high-impact Customer Success Director to take full ownership of our key strategic airline partnerships in the US. This is not a passive relationship-management role; we are looking for a true business leader who can navigate complex enterprise clients, drive high-level strategic alignment, and flawlessly execute multi-faceted AI deployments.
Compensation
Competitive salary and performance-based incentives.
Responsibilities
Serve as the executive strategist for assigned accounts, aligning Fetcherr’s AI capabilities with the client's c-suite business goals, driving account growth, POC conversions, & renewals.
Act as the primary escalation point. Confident in driving tough conversations regarding timelines, project scope, and operational roadblocks with both internal product teams and client executives.
Roll up your sleeves to deeply understand client workflows, data integration, and project granularity. Ensure project deliverables meet strict standards without losing sight of the macro strategy.
Drive alignment across internal teams (Product, Data Science, Tech, Support) to push deliverables through, resolve bottlenecks rapidly, and hold all stakeholders accountable.
Partner closely with Sales Manager to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Radware’s security portfolio (DDoS, WAF, API Security).
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
Own the technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
Carry a variable quota tied directly to business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Lead a high-performing team of clinical application analysts and technical specialists to implement, support, and enhance clinical research application suite, focusing on Epic Research and CTMS.
Compensation
Base Pay Scale: Generally starting at $79.21 - $104.97 per hour
Responsibilities
Lead, coach, and mentor a talented team of application analysts
Own end-to-end service delivery and SLA performance for Epic Research, CTMS, and related research applications
Collaborate with principal investigators, clinical research coordinators, School of Medicine leadership, and hospital operational leaders to understand evolving research workflows
Guide requirements gathering, solution design, and technical roadmap sequencing
Requirements
Bachelor’s degree in IT, Computer Science, Health Administration, Life Sciences, or a related field
Nice to have: Billing integrations
Nice to have: Clinical trial management systems (CTMS)
Nice to have: Experience with Epic Research modules
Nice to have: Experience with electronic health records (EHR)
Lead the development and enhancement of product features, conduct market research, oversee UX improvements, manage product lifecycle, coordinate cross‑functional teams, and support marketing and sales.
Compensation
€53.300,00 - €85.250,00 EUR
Responsibilities
Lead the development and enhancement of product features
Conduct comprehensive market research and competitive analysis
Scout the market for new opportunities and foster innovation
Oversee user experience and interface design improvements
Ensure product alignment with strategic business objectives
Global Supply Chain Planner based in Poland, responsible for creating and managing supply plans, coordinating with manufacturing and commercial teams worldwide, and driving continuous improvement in supply chain operations.
Compensation
Polish Salary Range / Polski przedział wynagrodzenia: PLN 118,500 to PLN 197,500
Responsibilities
Develop clear and achievable supply plans based on demand forecasts, production capacity, and material availability.
Manage the order book to the point of sale (ex-GSK) liaising with stakeholders.
Monitor system alerts for potential / actual supply issues throughout the global network.
Make recommendations to provide timely resolution with minimum impact to customers.
Manage inventory levels and maintain master data to support smooth global supply operations.
Requirements
Bachelor’s degree in Supply Chain Management, Engineering, Logistics, or a related field.
Nice to have: experience with supply chain planning systems such as SAP APO, SAP ECC, or OMP
Nice to have: background in pharmaceutical, fast-moving consumer goods (FMCG), or manufacturing environments
Nice to have: knowledge of inventory management and optimisation techniques
Nice to have: experience working in cross-functional and matrix teams
Lead and empower a team of Product Managers to deliver measurable outcomes while ensuring alignment with the organization’s strategic objectives and driving operational excellence across complex global initiatives.
Responsibilities
Lead and empower a team of Product Managers to deliver measurable outcomes by fostering ownership, accountability, and innovation.
Mentor Product Managers on best practices for product discovery, agile development, and customer‑centric solutions.
Partner with business, product, and digital teams to align priorities and execution plans with enterprise objectives while embedding GDPR‑compliant data handling processes.
Lead operational governance and execution management across strategic products, platforms, transformation initiatives, and cross‑regional programs, ensuring alignment with GDPR and EU AI Act standards.
Encourage a culture of evidence‑based decisions and experimentation, emphasizing continuous learning over rigid solutions.
Director, Customer Success (Central Region)PowerSchool Group LLC
Senior Director, Product & Operations LeadThe Coca-Cola Company · Dublin, Ireland
Capability Manager for AI ModernizationUnitedHealth Group · Remote, US+4 more