Under general supervision, investigates and resolves software and hardware problems of computer user by performing installation, modifications, and making repairs to personal computer hardware and software systems; provides computer support, technical assistance and training to system users.
Responsibilities
Answers calls and interviews users to collect information about problem and leads user through diagnostic procedures to determine source of error.
Determines whether problem is caused by hardware such as modem, printer, cables, or telephone or problem is related to an issue with software.
Logs and tracks calls using problem management database and maintains history records and related problem documentation.
Prepares standard statistical reports, such as help desk incident reports.
Analyzes and evaluates incident reports and makes recommendations to reduce help line incident rate.
Requirements
Associate's Degree in Computer Science, Information Systems
Senior-level analyst responsible for administration, support, and optimization of legacy HR systems and Workday platforms within Stanford Health Care.
Compensation
Base Pay Scale: Generally starting at $64.63 - $85.65 per hour
Responsibilities
Administer and support enterprise HR platforms such as timekeeping, learning management, and credentialing systems
Provide tier‑2 support of application incidents reported through the help desk, including 24/7 on‑call coverage as required
Lead software upgrade initiatives and new software installations and enhancement requests
Analyze, design, and troubleshoot complex systems and workflows
Collaborate with vendors and other IT analysts to design and implement effective solutions
Requirements
Bachelor's degree in Information Technology, Computer Science, Business or Health Administration, Management Systems, Technology, Health Information Management, or a directly related field
Nice to have: Experience managing platform workflows and tracking issues using ServiceNow
Nice to have: Familiarity with healthcare workforce operations and compliance tracking
Nice to have: Relevant industry certifications (CPHIMS, PMP, Agile/Scrum, or platform‑specific administrator credentials)
The Data Center Customer Engineering team is seeking a Cloud AI Senior Engineer to support deployment and customer enablement of AI and generative AI workloads on Qualcomm Cloud AI accelerators.
Responsibilities
Deploy, integrate, and validate AI/ML and LLM inference workloads on Qualcomm Cloud AI accelerator platforms.
Support customer model onboarding, environment setup, functional validation, basic performance, and issue reproduction.
Work with AI frameworks, model conversion/deployment flows, runtime APIs, and accelerator software stacks to enable customer use cases.
Debug software issues across applications, frameworks, runtime, drivers, operating system, and platform interfaces; collect logs and traces and drive clear issue reports.
Perform basic LLM performance analysis using metrics such as latency, throughput, tokens/second, Time to First Token (TTFT), and resource utilization; escalate deep optimization topics to specialist teams when appropriate.
Requirements
Master’s degree in Computer Science
Electrical/Computer Engineering
Software Engineering, or a related technical discipline
Provide expert-level technical support for semiconductor capital equipment at the PACE facility in Wilmington, MA, including on-site maintenance and remote assistance to global field service teams.
Compensation
Base Salary Range: $77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.
Responsibilities
Maintain operational readiness, availability, and performance of Onto Innovation systems installed in the PACE facility
Perform preventive and corrective maintenance, system recoveries, and configuration changes in a cleanroom environment
Troubleshoot and resolve complex hardware, electro‑mechanical, and system‑level issues
Support internal demonstrations, experiments, customer evaluations, and development activities within the PACE facility
Maintain accurate service records, configurations, and documentation for installed systems
Requirements
Bachelor’s degree (BS) in Electrical Engineering, Mechanical Engineering, Physics, Electronics, or a related technical discipline (or equivalent military technical experience)
Provide first‑level support for RIS/PACS system queries and troubleshooting, assist with patient data validation, reporting, imaging workflow support, and system upgrades.
Compensation
Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
Responsibilities
Providing first-level support for RIS/PACS system queries and troubleshooting.
Assisting with patient data validation, reporting, and imaging workflow support.
Ensuring timely dispatch of reports and adherence to quality standards.
Escalating technical and operational issues to the Supervisor as required.
Supporting system upgrades, improvements, and testing activities.
Provide efficient system support to daily warehouse operations, ensuring smooth execution of system processes and acting as a key link between operational teams and system administration.
Compensation
The gross annual salary (RAL) for this position starts from €28’000,00.
Responsibilities
Supporting end users with daily system-related operational activities and issue resolution.
Conducting system clean-up activities, basic troubleshooting, and providing feedback to system specialists.
Training and coaching end users and team leaders on new system functionalities and process improvements.
Supporting incident management activities, including reporting and participation in operational bridge calls when required.
Identifying and proposing opportunities to improve system processes and operational efficiency.
Engage customers in friendly conversation while making eye contact and smiling; proactively offer additional assistance, thank customers for shopping at Wegmans
When on register, efficiently and accurately scan items and process payments
Properly bag items to ensure products arrive at their destination in the condition they left the store
When in self-checkout area, manage traffic flow, direct customers to available lanes, ensure the lanes are in good working order and assist customers with system troubleshooting
Maintain a clean, organized, and well-stocked work space
Lead a team of Systems Analysts to design, implement, and support technology solutions that optimize business processes and data integration for a savings bank.
Responsibilities
Translate business requirements into technical specifications
Develop solution requirements and RFPs
Conduct vendor assessments
Configure and support business applications and workflows
Create reports, dashboards, and automated data processes
Requirements
High school or General Education Diploma
Bachelor’s Degree in Information Systems, Information Management, Computer Science, or related business field
Lead the management of library resources, overseeing acquisition, licensing, activation, renewal, invoicing, and maintenance of print and electronic collections for the law school.
Compensation
$83,250 - $92,500
Responsibilities
Manage ordering, receiving, activation, renewal, cancellation, and record maintenance for print and electronic resources
Maintain accurate and up-to-date order, invoice, holdings, and license/entitlement information in library and University systems
Serve as primary operational contact for vendor communications related to purchasing, renewals, invoicing, and access issues
Troubleshoot and resolve resource access and fulfillment problems, including publisher/vendor transitions
Support e-resource activation, holdings/coverage maintenance, and knowledge base management
Requirements
Master’s degree in Library/Information Science (MLS/MLIS) from an ALA-accredited program (or equivalent)
Nice to have: open-source library systems such as FOLIO
Supports design, implementation, and maintenance of software systems for the WVU Medicine Health System, providing end‑user training and basic project coordination.
Responsibilities
Assist in diagnosing and resolving IT issues
Support system modifications, implementation, and testing
Participate in functional and integrated testing
Contribute to system error correction and optimization
Assist with user security management
Requirements
Bachelor’s degree in Computer Science, Information Technology or a related field
Nice to have: advanced workflows
Nice to have: systems administration
Nice to have: inpatient and outpatient clinical settings