Ticketing system usage jobs Skill: ticketing system usage Operations Technician II
Overwatch Mission Critical · Ashburn, USOn-site · Full-time
IT Service Desk Engineer
Sunlight Group · Athens, Greece
IT Support Engineer III
Mitratech · Hyderabad, IndiaHybrid
Data Center Technician
Amazon · Canton, US· On-site · Full-time
Data Center Technician
Amazon · Canton, US· On-site · Full-time
Desktop Support Technician
TEKsystems · Fort Wayne, US· On-site · Contract · Associate
Device Support Associate - Nights
Tampa General Hospital · Tampa, US
System Administrator
Acclaim Technical Services · McLean, US
Customer Service Specialist
Astreya · Hong Kong, Hong Kong
IT Field Support Technician I
Labcorp · US+8 more · Full-time · Entry
+10K new in the last hour
Overwatch Mission Critical · Posted Nov 9, 2026
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Assist customers with remote hands services, equipment installation, and data center operations.
Overwatch Construction offers a competitive salary and benefits package
Perform Remote Hands services tracked through ticketing system Rack and stack equipment Terminate and dress fiber or copper network cabling Diagnose hardware and software issues on customer equipment Power cycle customer equipment Health insurance Dental insurance Vision insurance Life insurance 401(k) retirement plan Sunlight Group · Posted Nov 9, 2026
Provide first- and second-level technical support for end users, troubleshoot hardware, software, and network issues, and maintain IT equipment and documentation.
Competitive salary package and bonus scheme
Provide first- and second-level support for end users via phone, email, or in person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain desktop computers, laptops, printers, and mobile devices Escalate complex issues to internal IT Teams when necessary Install and configure operating systems, business applications, and security tools Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) Nice to have: 1–3 years of experience in IT support or helpdesk role Nice to have: additional language knowledge Mitratech · Posted Nov 5, 2026
Resolve incoming tickets for hardware, software, Teams, M365, email, and account issues, owning each one through to resolution
Resolve incoming tickets for hardware, software, Teams, M365, email, and account issues, owning each one through to resolution Triage new cases, set priority, and route or elevate with clear documentation Meet or exceed team SLA targets for response and resolution time, and keep ticket status current at all times Troubleshoot Windows 11 and macOS issues across devices, applications, networking, and peripherals Manage user accounts, group memberships, access requests, and password and MFA resets in Active Directory and Microsoft Entra ID Bachelor’s degree in Computer Science or a related field, or 5+ years of equivalent hands‑on experience Nice to have: PowerShell scripting Nice to have: Microsoft certifications (MD-102, SC-300, AZ-104) Nice to have: CompTIA/ITIL certifications Nice to have: knowledge base writing Amazon · Posted Nov 8, 2026
Maintain and repair data center hardware and network equipment, ensuring 24/7 operations and service availability.
USA, MS, Canton - 25.19 - 44.08 USD hourly
Perform server rack installations and hardware break-fix Troubleshoot network issues and respond to operational incidents Serve as primary contact for internal and external stakeholders Perform on-call duties and participate in scheduled maintenance Contribute to documentation and process improvement High school or equivalent diploma Associate's degree in Computer Science or Networking Engineering (preferred) Nice to have: experience in a data center or critical environment Nice to have: experience managing work and priorities through a ticketing system Amazon · Posted Nov 8, 2026
Maintain and repair hardware and network equipment in AWS data centers, ensuring 24/7 operations and service availability.
USA, MS, Canton - 25.19 - 44.08 USD hourly
Perform server rack installations and hardware break-fix Troubleshoot network issues and respond to operational incidents Serve as primary contact for internal and external stakeholders Perform on-call duties and participate in scheduled maintenance Contribute to documentation and process improvement initiatives High school diploma or equivalent Associate's degree in Computer Science or Networking Engineering (preferred) Nice to have: Associate's degree in relevant field Nice to have: Experience in data center or critical environment Nice to have: Experience managing work and priorities TEKsystems · Posted Oct 27, 2026
Provide desktop support and field services in a healthcare setting, troubleshooting hardware and software issues, managing tickets, and delivering customer service.
The pay range for this position is $18.00 - $25.00/hr.
Troubleshoot hardware and software issues Provide hands‑on end‑user support Answer support calls and gather information Diagnose issues and determine resolution Resolve straightforward technical issues independently Tampa General Hospital · Posted Nov 6, 2026
Device Support Associate provides on‑site technical support for hospital IT devices, ensuring functionality, safety, and availability to support patient care.
Provide on‑site support for computers, label printers, mobile technology, and local software in clinical and administrative areas Perform routine maintenance, updates, and configuration of devices Respond to service requests and incidents via ticketing system, phone, or in‑person Collaborate with biomedical engineering and IT teams to resolve complex device issues Maintain accurate records of device inventory, repairs, and replacements Acclaim Technical Services · Posted Nov 5, 2026
Support a client’s operational requirements in a challenging, dynamic setting located in the Washington Metropolitan Area.
We offer competitive compensation, career growth, benefits and learning and development opportunities.
Set up user accounts, reset passwords, and resolve day-to-day IT issues Apply system and security patches and run security and compliance scans Support day-to-day customer needs, including technical exchange meetings and digitizing material Act as primary point of contact for moving data on and off customer systems and networks Assist with hardware recapitalization, setup, and replacement at the customer site Nice to have: CompTIA Security+ Nice to have: CompTIA A+ Nice to have: CompTIA Network+ Nice to have: Government or defense customer support Nice to have: Secure data transfer procedures Astreya · Posted Nov 6, 2026
Support desktop and software issues for Astreya’s client, providing customer service and troubleshooting.
Follow ticketing procedures to image, update and resolve computer and software application issues Maintain equipment inventory, process RMAs and order new equipment Provide physical presence at designated service locations for pick‑up or delivery Monitor, update and maintain tickets in a defined ticketing system Respond to tickets, contact users and plan workload Bachelor’s degree (B.S/B.A) from four‑college or university Labcorp · Posted Nov 5, 2026
The IT Field Support Technician I serves as a front-line technical resource responsible for delivering remote and field-based support for Labcorp systems, applications, and users.
Arizona, United States Colorado, United States Texas, United States Arkansas, United States Oklahoma, United States Health and life insurance for you and your family Employee wellness program & initiatives Continuous training opportunities Clear career paths & a developmental 360° feedback framework International mobility opportunities
EAP, Mental Health Support, Medical Advice Line, 401(k) matching
EAP Mental Health Support Medical Advice Line 401(k) matching
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Life Insurance Short and long‑term disability
Healthcare Wellness Financial Retirement Family support
Utah, United States
Show all 9 locations Nevada, United States Nebraska, United States Dallas, Texas, United States Pay Range: $25 - $32 per hour
Support the IT Help Desk phone queue and manage 30 or more inbound support calls per day. Provide technical support, troubleshooting, and issue resolution for hardware, software, network connectivity, and business applications. Resolve first-call issues whenever possible and document support activities in the ticketing system. Create and route tickets requiring advanced troubleshooting or specialized support teams. Utilize remote support tools to diagnose, troubleshoot, and resolve technical issues. High school diploma Associate degree in Information Technology, Computer Science, Information Systems, or a related technical field Nice to have: CompTIA A+ Certification Nice to have: field support experience Nice to have: client-facing technology environments Medical Dental Vision Life STD/LTD
Operations Technician IINewOverwatch Mission Critical · Ashburn, US
IT Support Engineer IIIMitratech · Hyderabad, India
Data Center TechnicianAmazon · Canton, US
Desktop Support TechnicianTEKsystems · Fort Wayne, US
Device Support Associate - NightsTampa General Hospital · Tampa, US
System AdministratorAcclaim Technical Services · McLean, US