Support a U.S.-based veterinary clinic as a bilingual receptionist, handling high-volume calls, scheduling appointments, and managing patient records remotely.
Locations (6)
Mexico
Brazil
Argentina
Honduras
Guatemala
El Salvador
Compensation
$1,250 USD/month for the first 90 days / $1,500 USD/month after that.
Responsibilities
Handle approximately 100 inbound and outbound calls daily
Schedule, confirm, reschedule, and manage veterinary appointments
Explain veterinary services, procedures, pricing, and availability
Convert inquiries into booked appointments
Assist pet owners with questions about vaccinations, wellness visits, and other services
Provide front‑line customer service and administrative support at a veterinary hospital, managing appointments, payments, and client communications.
Compensation
We offer competitive compensation and a comprehensive benefits package, which may include: Medical, dental, and vision insurance Paid vacation and sick time 401(k) with employer contribution Generous personal pet care and product discounts Continuing education and professional development opportunities Free mental health and wellness resources Referral bonuses and career advancement programs
Responsibilities
Deliver exceptional customer service by warmly greeting clients, answering multi‑line phones, and escorting clients and their pets to exam rooms
Schedule, confirm, and manage appointments efficiently to support patient flow
Place outbound calls for appointment reminders, follow‑ups, and outreach to prospective clients
Present, explain, and collect fees, including processing payments accurately and professionally
Recommend, select, and process products and services, including prescription requests, in accordance with hospital protocols
The Client Service Representative serves as the welcoming face of the hospital, creating exceptional client experiences, managing appointments, handling phones, and supporting clients with service information.
Compensation
$14 – 17 per hour, for each hour worked
Responsibilities
Create exceptional client experiences
Build trust through compassionate service
Manage appointments and daily patient flow
Handle multi-line phones and in-person interactions
Process transactions
Requirements
Nice to have: Previous veterinary receptionist or healthcare-related front-desk experience
Nice to have: veterinary practice management software
Nice to have: scheduling appointments and coordinating calendars
Salary: $18 - $22 per hour, determined by the candidate's skills, experience, and qualifications.
Responsibilities
Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
Requirements
Nice to have: 1 year of experience as a veterinary receptionist
Salary: $18 - $22 per hour, determined by the candidate's skills, experience, and qualifications.
Responsibilities
Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
Requirements
Nice to have: minimum 1 year of experience as a veterinary receptionist
Salary: $16.00-$20.00 per hour dependent on skills and experience
Responsibilities
Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
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