Review processes and procedures followed by the Individual Insurance Actuarial Inforce and Policy Tax team
Recommend changes to processes and procedures as appropriate
Proactively recommend and, if approved, design and implement innovative solutions to enhance accuracy, streamline workflows, and drive operational efficiency
Identify gaps, omissions or activities that could expose the organisation to operational risk
Requirements
University degree, preferably in Engineering, Physics, Mathematics, or Finance
Nice to have: Knowledge of individual insurance products
Nice to have: Knowledge of Automation Suite Tools (e.g. Pyautogui, Selenium)
Own the user side of our application: understand how people really work, redesign complex workflows to cut unnecessary steps, and test with users to prove each change made their work easier.
Responsibilities
Observe and interview users, and review support tickets and usage data, to find where they get confused or frustrated.
Redesign workflows and screens for dense enterprise content (tables, filters, forms, bulk actions) with fewer clicks and clearer next steps.
Specify interaction behavior: what is retained, what resets, and what users see while loading, when empty and on error.
Prototype options and run usability tests before and after release.
Measure impact (steps removed, task time, error rate, task success) and report before-and-after results.
Lead strategic Oracle EPM implementations across North America as a Solution Lead and trusted advisor, driving planning transformation, architecture, integration, and client engagement.
Responsibilities
Serve as the Solution Lead and trusted advisor for strategic Oracle Cloud EPM engagements
Own the overall solution architecture, design, and delivery of enterprise-scale Oracle EPM Planning implementations
Lead client engagements to assess current-state FP&A processes and design scalable Oracle EPM solutions
Lead solution architecture across Financials, Workforce, Capital, Projects, and related planning processes
Provide architectural leadership and governance across financial models, dimensional structures, metadata, security, calculation frameworks, Groovy business rules, data forms, dashboards, and reporting solutions
Business analyst responsible for the delivery, implementation, testing, and ongoing support of Air Canada’s new enterprise fuel management system.
Responsibilities
Lead business-side coordination for the implementation of the new fuel management system
Work with the selected vendor and internal project teams to develop and validate business requirement documents, functional requirements, process flows, user stories, test scripts, and implementation documentation
Represent the Energy team in workshops, design sessions, configuration reviews, system demonstrations, governance meetings, and solution validation activities
Document and validate end-to-end business processes across fuel procurement, pricing, inventory, contracts, invoicing, tax, compliance, accounting, reporting, and analytics
Ensure system design and future-state processes support automation, data integrity, auditability, user efficiency, scalability, and business continuity
Requirements
University degree in Business Administration, Supply Chain, Information Systems, Finance, Engineering, Data Analytics, Computer Science, or a related discipline
Designs, develops, and deploys machine learning models and scalable data solutions to support advanced analytics and omnichannel marketing initiatives for Klick's clients.
Compensation
The base salary range for this position is between CAD $75,000 - $85,000.
Responsibilities
Design, build, and optimize data architectures, ETL pipelines, and feature engineering workflows using Python and SQL
Develop, train, evaluate, and deploy machine learning models using libraries such as scikit-learn, TensorFlow, or PyTorch
Process and analyze clickstream datasets and other large-scale data sources while maintaining and optimizing enterprise data warehouses and data lakes
Collaborate with data engineers, analysts, project managers, and client stakeholders to gather business requirements and deliver data-driven recommendations
Establish and document reproducible machine learning and data engineering workflows
Requirements
Master's degree or Ph.D. in Data Science, Machine Learning, Computer Science, Statistics, or a related quantitative discipline
Nice to have: AI enthusiasm
Nice to have: healthcare, pharmaceutical, life sciences, media, advertising, or agency environments
Nice to have: Power BI or comparable business intelligence platforms
Own operational performance and profitability across the business, driving conversion, net income, and productivity across the top of the funnel and the renewal book.
Responsibilities
Own operational performance and profitability by driving conversion, net income, and productivity across the top of the funnel and the renewal book, planning and forecasting against targets, and adjusting in real time when results drift from plan
Own the top of the funnel by managing lead volume, quality, and cost from first touch through qualification, deciding where the next marketing dollar goes, and pulling back where returns fall short
Find and fix leaks by reading P&L and funnel data to locate where conversion, productivity, or cost is slipping, and fixing it across cross-functional teams
Manage the renewal book by owning renewal performance and potential mid-term opportunities, mining it for refinances, HELOCs, and other revenue events, and building pipelines to capture them
Balance supply and demand in real time by monitoring lead volume against advisor and SDR capacity and acting on it, such as launching SMS blasts, adjusting SDR qualification length, or proactively reaching out to advisors to change their states
Responsible for processing and coordinating operational requests and projects to support B2B partners, driving innovation and quality improvement projects, and managing contracting, payments, and system administration tasks.
Locations (2)
Chicago
Winnipeg, Manitoba, Canada
Compensation
The range for Chicago is: $77,000 - $85,000 + Annual Bonus Potential + Benifits
Responsibilities
Process and coordinate operational requests and projects for B2B partners
Drive innovation and quality improvement projects
Manage contracting, payments, and system administration for managed partners
Support self‑serve partner experience and analysis
Coordinate with Legal, Privacy, Fraud, Finance, and Accounts Payables
Serve as the escalation point for Tier 1 technical support issues and troubleshoot payment gateway, API, webhook, tokenization, and transaction processing issues.
Compensation
The expected salary range for this role is between $70,000 and $80,000, depending on experience and qualifications.
Responsibilities
Serve as the escalation point for Tier 1 technical support issues
Troubleshoot payment gateway, API, webhook, tokenization, and transaction processing issues
Analyze logs, API calls, and transaction data to identify root causes
Collaborate with Engineering, QA, and Product teams to resolve issues
Assist merchants and partners with integrations, SDK configuration, and best practices
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