Business Process & Technology Specialist responsible for improving operational efficiency, scalability, data quality, and user experience through process improvement, automation, systems optimization, and technology adoption within the Custom Recruiting team.
Responsibilities
Partner with leadership and recruiting teams to identify operational challenges and opportunities for improvement.
Analyze and improve recruiting workflows through process standardization, automation, and technology solutions.
Evaluate and implement AI, internal Dynata tools, and third-party technologies that improve productivity, quality, and scalability.
Develop and maintain databases, dashboards, tracking tools, and operational reporting.
Translate business requirements into practical process and technology solutions.
Lead and manage night shift operations at the National Returns Centre, ensuring efficient processing of customer returns and maintaining performance KPIs.
Locations (2)
Rugby, England, United Kingdom
Coventry, England, United Kingdom
Compensation
Salary: £31,487 per annum
Responsibilities
Lead, coach and motivate your team throughout the shift
Monitor productivity, throughput, quality and operational KPIs
Ensure customer returns are processed accurately and on time
Allocate resources effectively and respond to changing operational priorities
Support colleagues with training, development and performance
The Appointment Coordinator answers incoming calls, provides callers with pertinent information, and transfers calls to the appropriate party as requested. This role coordinates patient appointments, pre-registers patients, and manages all aspects of physician template management for Peachtree Orthopedics.
Responsibilities
Answer incoming calls and direct them to the appropriate extensions.
Assists the scheduling team with daily questions arising from scheduling issues.
Cancels and reschedules entire clinics as necessary.
Pre-registers each new patient by obtaining all required demographic and insurance information.
Schedules appointments for all locations based on availability, location, time, doctor, payor mix, and injury status.
Requirements
High school diploma or general education degree (GED)
Lead operational performance across a growing restaurant franchise system, driving franchisee success, improving unit-level economics, and building operational infrastructure for expansion.
Responsibilities
Lead overall operational strategy and execution across the franchise system
Drive improvements in restaurant-level sales, profitability, guest satisfaction, and operational efficiency
Establish and monitor key performance indicators
Partner with franchise owners and multi-unit operators to identify performance opportunities
Develop operational standards and accountability systems
Requirements
Bachelor's degree in Business Administration, Hospitality Management, or a related field
Oversee and coordinate daily Inflight Services operations at the Anchorage station, providing on‑site leadership, supervision, and operational support.
Responsibilities
Provide on‑site leadership, supervision, and direction to Inflight Services employees
Serve as primary on‑site point of contact and resolve operational issues
Assign, prioritize, and delegate daily responsibilities
Oversee daily aircraft servicing operations including onboard supplies, catering, and linen services
Provide operational coverage and assist with aircraft servicing as needed
Requirements
High school graduate; some college and/or technical school desirable or equivalent professional military education and/or experience
The Senior Operations Director, Americas provides strategic leadership and operational oversight across North America and Latin America, accountable for safe, compliant, reliable and financially disciplined operations across a geographically diverse network.
Responsibilities
Provide strategic leadership and operational oversight across North America and Latin America
Develop and execute the Americas operations strategy, establishing common performance and governance standards
Connect country execution with regional priorities and build an integrated operating model across stations, depots, brokerage, packaging, fleet, facilities and service partners
Monitor key performance indicators for service, quality, productivity, cost, capacity, compliance and customer outcomes
Partner with Commercial and service-line leaders to assess operational readiness
Requirements
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Finance, Engineering or a related field
Nice to have: Experience in international, cross-border or regulated logistics environments
Nice to have: Exposure to both directly operated and partner-supported markets
Nice to have: Additional language capability relevant to the region
The role involves maintaining the integrity and accuracy of operational reference data, managing, validating, and optimizing data across systems to meet quality standards and support business operations.
Responsibilities
Maintain and manage operational reference data across multiple systems and databases, ensuring consistency and accuracy
Perform comprehensive data quality assurance and validation checks to identify and rectify discrepancies
Analyse data issues and implement corrective actions to resolve data anomalies and inconsistencies
Document data processes, procedures, and governance standards to ensure organisational compliance
Collaborate with cross-functional stakeholders to understand data requirements and support system enhancements
Requirements
Matric
Diploma
Degree
Postgraduate qualification in Data Analytics, Finance, Risk Management, or Business Analytics
Oversee day‑to‑day operations and service delivery across assigned enterprise client accounts, ensuring performance, efficiency, and client satisfaction.
Compensation
The Compensation range for this role is 70,000 to 80,000 USD per year and may be eligible for an annual bonus.
Responsibilities
Oversee daily operational execution across enterprise client accounts
Support the development and execution of account business plans
Serve as a primary escalation point for operational issues
Partner with the Enterprise Account Director to achieve account profitability
Lead and mentor Site Managers and on‑site teams
Requirements
Bachelor’s degree in Business Administration, Management, or a related field
Nice to have: experience working in production or office services environments