Manage relationships with creators, driving growth and success on Substack’s platform.
Locations (2)
San Francisco, California, United States
New York, New York, United States
Compensation
Substack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.
The Senior Communications Specialist will serve as a senior content producer and communications generalist, helping to execute WAIAI’s marketing and communications strategy and address strategic and creative needs across the team.
Compensation
The anticipated salary range for this position is between $77,500 - $85,000.
Responsibilities
Develop compelling, audience-focused content that translates complex faculty and student research, programs, and thought leadership into clear and engaging narratives.
Produce and adapt content across formats, including articles, interviews, newsletters, web and landing-page copy, email campaigns, graphics, social media, video, and print materials.
Lead content strategy and production for the web presence of WAIAI and its affiliated centers.
Create, edit, publish, and maintain accurate and timely website content using WordPress and related tools.
Apply search engine optimization, analytics, and AI content optimization practices to increase visibility and discoverability.
Lead, coach and develop a team of Customer Care Advisors within the WISE Customer Care Team, creating a high-performance culture focused on delivering an outstanding customer experience.
Responsibilities
Lead, coach and develop a team of Customer Care Advisors
Drive the day-to-day success of the team by monitoring performance, providing regular feedback, and supporting colleagues to achieve service, quality and productivity targets
Champion customer satisfaction and loyalty by ensuring every interaction is handled with professionalism, empathy and expertise
Act as the voice of the customer, using customer feedback, insights and trends to influence decision-making and help shape continuous improvements across the business
Inspire and motivate your team to thrive in a fast-paced environment, successfully managing high volumes of customer interactions across calls, emails and live chat
The Manager, Residential Installation & Home Services leads daily field operations across the Dallas/Fort Worth market, supervising approximately 13 technicians delivering residential and small-business installation and maintenance services.
Compensation
The annual salary range for this position is $80,000.00 - $155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
Responsibilities
Lead daily field operations for 13 residential installation and home-services technicians across DFW.
Oversee scheduling, dispatch, route optimization, workload balancing, safety, service quality, and customer experience.
Use CRM, work-order, and performance data to improve utilization, productivity, first-time completion, and route efficiency.
Coach and develop technicians through field observations, performance reviews, and targeted training.
Ensure compliance with installation standards, tools, equipment requirements, and company policies.
Requirements
Bachelor’s degree in Business, Accounting, Finance, Marketing, or related field
Lead and grow a $1M+ event-driven fundraising portfolio across the Delta Area, building relationships, managing revenue pipelines, and executing high-impact fundraising programs and events.
Locations (2)
Memphis, Tennessee, United States
Arkansas, United States
Responsibilities
Own and grow the portfolio
Set annual program strategies based on revenue potential, relationship value, risk, seasonality, and market opportunity
Manage revenue pipelines, forecasts, budgets, and expense ratios; address gaps early
Develop sponsorship packages and donor proposals that connect supporter interests to the St. Jude mission
Cultivate donors, sponsors, executives, community leaders, media partners, and prospective supporters through regular face-to-face meetings
Référent technique et architectural sur l’écosystème Google Cloud pour les projets data.
Responsibilities
Cadrer des trajectoires data sur GCP : compréhension des enjeux métier, diagnostics de l’existant, définition de cibles d’architecture data (plateformes analytiques, data mesh, data products, ML/AI, temps réel).
Concevoir des architectures data GCP complètes : ingestion, stockage, traitement, exposition, gouvernance, sécurité, supervision – en s’appuyant prioritairement sur les services managés GCP.
Produire les dossiers d’architecture et patterns de référence : vues macro et détaillées, choix technologiques argumentés, modèles de données, patterns d’intégration, architecture d’API et de data products.
Accompagner la mise en œuvre avec les équipes de delivery : data engineers, SRE, développeurs, architectes cloud en assurant la cohérence de la solution, la qualité technique et la sécurité.
Chall les choix techniques au regard des bonnes pratiques GCP, des contraintes de performance, de coût, de sécurité et d’exploabilité (FinOps, SecOps).
Requirements
Background d’ingénierie
Nice to have: Certification GCP Professional Data Engineer
Nice to have: Certification GCP Professional Cloud Architect
Reliability Engineer responsible for supporting production applications, automating discoveries, eliminating incidents, and improving availability, latency, performance, and efficiency.
Compensation
Pay Range: $119,765.00 - $140,900.00
Responsibilities
Develop, coordinate, and conduct technical reliability studies on engineering designs
Measure and analyze the reliability of design, materials, processes, cost, and final products of production
Recommend design or test methods and statistical process control procedures for achieving required levels of product reliability
Complete risk analysis studies of new designs and processes
Undertake testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability
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