Lead the vision, roadmap, and delivery of NAVEX’s risk solutions, integrating AI and driving product strategy across the portfolio.
Compensation
The starting pay range for this role is $150,000+ per annum with a 5% MBO.
Responsibilities
Define and communicate the strategy, desired outcomes, and investment priorities for our Risk customer value streams
Lead Risk PMs toward shared goals; set clear accountability, coach decision quality, develop talent, and build an inclusive, high-performing team
Direct continuous discovery, Voice of the Customer, product analytics, and competitive research to identify important problems, strengthen differentiation, and anticipate market shifts
Frame complex choices and resolve portfolio tradeoffs using customer impact, business value, evidence, feasibility, and strategic fit
Own an integrated roadmap across teams; orchestrate dependencies, sequencing, and delivery while protecting the highest-value outcomes
Lead data capability and adoption initiatives, bridging analytics platform investment with business impact through training, change management, stakeholder engagement, and executive communication.
Responsibilities
Design and deliver structured data literacy programs
Build scalable enablement assets
Define and track adoption metrics
Lead change management initiatives tied to analytics platform rollouts
Partner with business leaders to establish data ownership
Requirements
Bachelor's degree in Finance, Data Analytics, Business, Information Systems, or related field
Lead, coach, and develop a team of Strategic Enterprise Customer Experience Managers focused on delivering exceptional customer outcomes and experiences
Compensation
The starting pay for this role is $125,000 per annum with 10% MBO.
Responsibilities
Lead, coach, and develop a team of Strategic Enterprise Customer Experience Managers focused on delivering exceptional customer outcomes and experiences
Drive team performance across key customer success metrics including retention, adoption, customer satisfaction, and expansion readiness
Establish operational rigor and consistency in customer engagement strategies, account planning, and lifecycle execution
Partner with executive stakeholders internally and externally to strengthen strategic customer relationships and resolve escalated risks
Monitor portfolio health trends and leverage analytics to proactively identify risks, opportunities, and operational improvements
Lead architecture and technical governance for Data Cloud solutions in the UK&I Public Sector practice, advising customers, overseeing delivery teams, and shaping technical roadmaps.
Responsibilities
Lead architecture and technical governance across projects and workstreams
Oversee delivery teams to ensure scalable, secure, high‑performing solutions
Design data foundations for AI including ingestion, harmonisation, identity resolution, and zero‑copy patterns
Identify systemic risks, architectural gaps and optimisation opportunities
Partner with customer stakeholders to define technical roadmaps
Requirements
Nice to have: UK or Irish public sector experience
Lead organizational change, adoption, and service management initiatives for Microsoft’s Defense customers, driving AI-enabled transformation and operational maturity.
Compensation
The typical base pay range for this role across the U.S. is USD $77,900 - $156,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $169,200 per year.
Responsibilities
Develop and execute organizational change, adoption, and service management strategies
Lead AI readiness and stakeholder impact assessments
Design stakeholder engagement and communication plans
Map current- and future-state processes and translate business needs into requirements
Support AI, data, and information governance adoption
Requirements
Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field
Nice to have: 3+ years consulting experience
Nice to have: change management certification (Prosci, CCMP)
Director, Data Capability & AdoptionAramark · Philadelphia, US
Manager, Customer Experience - Strategic EnterpriseNAVEX · Charlotte, US