Responsible for configuring, maintaining, and responding to security platform alerts across multiple countries, including EDR, DLP, MDM, and vulnerability management systems.
Responsibilities
Apply policies and maintain configuration, coverage and health of security platforms
Oversee network security device configuration
Provide L2 support for security-platform issues
Triage and handle alerts and detections
Investigate and resolve confirmed alerts using playbooks
Requirements
Degree in Systems, Computer or a related field, or equivalent experience
Nice to have: Experience in regulated environment (healthcare / HIPAA, SOC 2, PCI)
Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
Compensation
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Responsibilities
Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer.
Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes.
Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support.
Triage critical alerts related to backend service and platform health.
Requirements
Nice to have: MuleSoft
Nice to have: Salesforce Service Cloud integration
Own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability.
Compensation
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Responsibilities
Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer.
Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes.
Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support.
Triage critical alerts related to backend service and platform health.
Requirements
Nice to have: MuleSoft
Nice to have: Salesforce Service Cloud integration
Mid-level Java Developer responsible for backend Java services, platform-level engineering, API integration, incident support, and monitoring within the Case object ecosystem.
Compensation
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Responsibilities
Own backend Java services and platform-level engineering for the Case object ecosystem
Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer
Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes
Participate in the developer first responder (DFR) rotation and the ops review process, providing hands‑on production troubleshooting and incident support
Triage critical alerts related to backend service and platform health
Requirements
Nice to have: MuleSoft
Nice to have: Salesforce Service Cloud integration
Own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability.
Compensation
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Responsibilities
Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability
Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer
Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes
Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support
Triage critical alerts related to backend service and platform health
Requirements
Nice to have: MuleSoft
Nice to have: Salesforce Service Cloud integration
Mid-level Java Developer responsible for backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
Compensation
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Responsibilities
Own backend Java services and platform-level engineering for the Case object ecosystem
Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer
Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes
Participate in the developer first responder (DFR) rotation and the ops review process, providing hands‑on production troubleshooting and incident support
Triage critical alerts related to backend service and platform health
Requirements
Nice to have: MuleSoft
Nice to have: Salesforce Service Cloud integration
The SOC Analyst - Tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s Managed Security Operations Center (SOC).
Responsibilities
Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations
Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, Endpoint Detection & Response (EDR) tools, Firewalls, Email security gateways, Web security solutions and Cloud security platforms
Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive
Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact
Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation
Requirements
Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field