Director of Service Delivery - Remote
10934 · Posted Nov 9, 2026
- Remote, United States
- Remote
- Full-time · Manager
- $120K–$150K per year
- 5+ years
1–8 jobs· newest first
$120K–$150KRemote · Full-time · Manager
Senior

Senior

$133K–$167KFull-time
Hybrid · Full-time · Manager

$56KOn-site · Full-time · Senior
+10K new in the last hour
10934 · Posted Nov 9, 2026
Lead and develop the Service Team to deliver high‑quality support across multiple client accounts
Competitive salary: $120k - $150k/year 🎯 Bonus structure tied to personal and departmental KPIs — up to 4% per quarter plus an additional 5% annually
Support and maintain compliance with regulatory and industry frameworks, coordinate audits, develop policies, conduct risk assessments, and manage security incidents.
Lead and provide advanced L2/L3 technical support while managing IT operations and the support team.
Deployment, installation, and lifecycle management of clients, laptops, mobile devices, and peripherals; on‑site 1st‑ and 2nd‑level support; incident and change handling; user assistance; administration of Microsoft Intune, Active Directory, and Microsoft 365; support of local server and network infrastructure; patch management; asset and license management; coordination of external service providers; participation in IT projects and on‑call duty; documentation and escalation of complex issues.
Develop, communicate, and implement robust and secure cloud CI/CD pipelines and AI identity security controls for Regions’ cloud strategy.
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Minimum: $133,059.85 USD Median: $166,810.00 USD
Lead ASU Enterprise Partners’ security risk reduction efforts across enterprise platforms, third‑party technology, and institutional initiatives.
Lead advanced incident response, design and optimize security tools, and drive automation and compliance initiatives for Open Approach and its clients.
This role provides technical support services to end users to meet established service level objectives for response and resolution, supporting end users across the district and performing a range of Help Desk–related duties.
Starting Pay - 55,700; Commensurate with education and experience