- Raanana, Central District, Israel
- Hybrid
- Full-time · Manager
- 4+ years
Highly motivated Telephony Communications Engineer to join the team as a Technical Scrum Master (TSM), combining deep technical engineering knowledge in Telephony Systems with leadership characteristics, responsible for integrated hosted and open Cloud vendors telephony systems platforms and steering agile processes.
Responsibilities
- Support R&D by covering Unified-Communication/Call-Center integrations with products and taking an active part in research
- Perform planning, design, configuration, implementation, operation, and optimization of lab Unified-Communication technologies
- Develop and implement new telephony and Unified-Communication solutions
- Proactively maintain knowledge and awareness of existing networks and applications (Cisco, Microsoft, AVAYA, Oracle, AudioCodes, Ribbon Sonus)
- Assess requirements for VoIP/Unified-Communication/Call-Center technology initiatives and recommend appropriate solutions
Requirements
- Nice to have: session border controllers
- Nice to have: Contact Center Infrastructure (ACD, IVR, dialers)
- Nice to have: Avaya customer engagement solutions
- Nice to have: Mitel
- Nice to have: Alcatel