As the primary customer contact, you’ll build deep relationships with hiring managers and MSP program teams, with the long-term goal of expanding across contract staffing, direct hire, managed services, and our proprietary platform.
Responsibilities
Build strong relationships with hiring managers and decision-makers through regular meetings and site visits
Spot “heads-up” job opportunities early and pass them to recruiting managers and recruiters for proactive pipelining
Join job intake calls to make sure critical STEM roles are scoped accurately and everyone is aligned from the start
Work with hiring managers and MSP program teams to gather candidate feedback, and help drive resume submissions toward interviews
Act as the primary point of contact for client-facing issues, resolving them quickly while our recruiting and talent experience teams handle candidate matters
Lead the design, configuration, and deployment of SAP Fieldglass solutions, translating complex business requirements into scalable, efficient, and user-friendly solutions.
Responsibilities
Lead full lifecycle SAP Fieldglass implementations, from discovery and solution design through deployment and post-go-live support.
Translate complex business requirements into detailed functional and technical specifications for SAP Fieldglass.
Design end-to-end contingent workforce management processes, including Statement of Work (SOW), contingent labor, and services procurement.
Provide expert guidance on SAP Fieldglass capabilities, best practices, and integration strategies.
Design and support integrations between SAP Fieldglass and other enterprise systems, including SAP S/4HANA, SAP SuccessFactors, ERP, HRIS, and third-party platforms.
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
Lead design, configuration, and deployment of SAP Fieldglass solutions, translating complex business requirements into scalable, efficient, and user-friendly solutions.
Responsibilities
Lead full lifecycle SAP Fieldglass implementations, from discovery and solution design through deployment and post-go-live support.
Translate complex business requirements into detailed functional and technical specifications for SAP Fieldglass.
Design end-to-end contingent workforce management processes, including Statement of Work (SOW), contingent labor, and services procurement.
Provide expert guidance on SAP Fieldglass capabilities, best practices, and integration strategies.
Design and support integrations between SAP Fieldglass and other enterprise systems, including SAP S/4HANA, SAP SuccessFactors, ERP, HRIS, and third-party platforms.
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Lead design, configuration, and deployment of SAP Fieldglass solutions, translating complex business requirements into scalable, efficient, and user-friendly solutions.
Responsibilities
Lead full lifecycle SAP Fieldglass implementations, from discovery and solution design through deployment and post-go-live support.
Translate complex business requirements into detailed functional and technical specifications for SAP Fieldglass.
Design end-to-end contingent workforce management processes, including Statement of Work (SOW), contingent labor, and services procurement.
Provide expert guidance on SAP Fieldglass capabilities, best practices, and integration strategies.
Design and support integrations between SAP Fieldglass and other enterprise systems, including SAP S/4HANA, SAP SuccessFactors, ERP, HRIS, and third-party platforms.
Requirements
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
Lead the design, configuration, and deployment of SAP Fieldglass solutions, translating complex business requirements into scalable, efficient, and user-friendly solutions.
Responsibilities
Lead full lifecycle SAP Fieldglass implementations, from discovery and solution design through deployment and post-go-live support.
Translate complex business requirements into detailed functional and technical specifications for SAP Fieldglass.
Design end-to-end contingent workforce management processes, including Statement of Work (SOW), contingent labor, and services procurement.
Provide expert guidance on SAP Fieldglass capabilities, best practices, and integration strategies.
Design and support integrations between SAP Fieldglass and other enterprise systems, including SAP S/4HANA, SAP SuccessFactors, ERP, HRIS, and third-party platforms.
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Lead the strategy, governance, operations, and continuous improvement of the contingent workforce program, supporting agency workers, independent contractors, and statement-of-work (SOW) engagements.
Compensation
Pay within range listed + Bonus + Benefits + Equity
Responsibilities
Own the contingent workforce program strategy, operating model, and roadmap
EstablishEstablish policies, processes, decision rights, approval requirements, and service expectations with cross-functional partners
Lead program changes from planning through implementation, communications, training, and adoption
Oversee the engagement lifecycle, from intake and review through onboarding, extensions, and offboarding
Monitor service performance, resolve bottlenecks, and lead resolution of complex or sensitive issues
Requirements
Nice to have: vendor management systems (VMS)
Nice to have: managed service provider (MSP) models
As the IT MSP Account Manager, you will be responsible for managing comprehensive delivery operations for our IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships.
Compensation
$70,000 - $75,000 per year
Responsibilities
Manage end-to-end delivery operations for the contingent workforce program within the state, ensuring timely and quality requisition fulfillment for hourly and project work
Cultivate and maintain strong, long-term relationships with key client stakeholders & supplier partners, acting as the primary point of contact for all program-related matters
Provide ongoing client support, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction
Monitor program performance against Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs), implementing corrective actions as needed
Provide VMS (Vendor Management System) training and assistance when needed to the client and/or Suppliers
Requirements
Bachelor's degree in Business, Marketing, or a related field
Nice to have: knowledge of state government structures
Nice to have: previous experience with State of Ohio government
Nice to have: previous MSP program experience for IT Contingent Workforce Management programs
The IT MSP Account Manager will be responsible for managing comprehensive delivery operations for the IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships within the State of Ohio.
Compensation
$70,000 - $75,000 per year
Responsibilities
Manage end-to-end delivery operations for the contingent workforce program within the state, ensuring timely and quality requisition fulfillment for hourly and project work
Cultivate and maintain strong, long-term relationships with key client stakeholders & supplier partners, acting as the primary point of contact for all program-related matters
Provide ongoing client support, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction
Monitor program performance against Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs), implementing corrective actions as needed
Provide VMS (Vendor Management System) training and assistance when needed to the client and/or Suppliers
Requirements
Bachelor's degree in Business, Marketing, or a related field
Talent Operations Specialist focused on contingent workforce management, HRIS/VMS system governance, and talent onboarding support.
Locations (3)
Palo Alto, California, United States
Irvine, California, United States
United States
Responsibilities
Manage the end-to-end contingent workforce lifecycle, including the onboarding, tracking, and offboarding of temporary, contract, and freelance workers.
Maintain precise, up-to-date contract worker records within the HRIS/VMS.
Partner with third-party staffing agencies and vendors to facilitate timely placements, monitor contract compliance, and audit tax/legal documentation.
Serve as the main point of contact for business managers regarding contingent talent.
Generate monthly/quarterly metrics on contingent workforce utilization, cost analysis, and contract tenure.
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