Lead the evolution of CRM, contact center, and AI-driven service capabilities to create a seamless omnichannel experience for consumers while empowering customer service associates with intelligent tools, automation, and real-time insights.
Compensation
The pay range shown is applicable to all US locations listed within the job posting:USD 134,400.00 - USD 184,800.00
Responsibilities
Define, maintain, and execute the technical product roadmap for Mars Snacking's global consumer care and customer service technology ecosystem
Manage and prioritize the product backlog, author detailed user stories and technical requirements, and lead agile planning, refinement, testing, and release activities
Own the technical configuration, optimization, and evolution of CRM and CCaaS platforms
Design and enhance integrated customer journeys across voice, email, chat, web, social media, and self-service channels
Lead integrations between customer service platforms and enterprise applications
Requirements
Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline
Lead enterprise MarTech strategy, architecture, and transformation across cross‑functional teams.
Locations (3)
San Jose, California, United States
Research Triangle Park, North Carolina, United States
Austin, Texas, United States
Compensation
The starting salary range posted for this position is $230,300.00 to $291,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
Define the enterprise MarTech strategy, target architecture, and roadmap
Lead architecture governance, investment management, budget reviews and rationalization strategy
Assess platform capabilities and gaps, simplify the technology ecosystem, and translate business priorities into scalable architecture and implementation plans
Lead Product Manager, Marketing Agent (Cross-Platform)
Own the strategy for bringing the Marketing Agent to the marketing platforms brands already use, deciding how the agent connects and operates in other environments.
Locations (4)
New York City, New York, United States
San Francisco, California, United States
London, England, United Kingdom
Sydney, New South Wales, Australia
Compensation
The US base salary range for this full-time position is $212,000 - $265,000 annually + equity + benefits
Responsibilities
Define the strategy and roadmap for bringing the Marketing Agent to the platforms where brands already run their marketing.
As a Digital Marketing Associate on our CRM team, you’ll help plan and execute seasonal and promotional campaigns that reach a broad customer audience and make a meaningful contribution to revenue and retention.
Responsibilities
Maintain the seasonal and promotional campaign calendar
Develop campaign briefs and coordinate deliverables, reviews, and approvals
Partner with teams across storefronts, merchandising, insurance, and cross-sell to incorporate relevant priorities into CRM outreach
Review past campaigns to identify trends and opportunities to improve performance
Propose and coordinate A/B tests with clear hypotheses and success measures
Requirements
Nice to have: e-commerce experience
Nice to have: direct-to-consumer business experience
Als Junior Consultant Marketing Technology werk je mee aan digitale transformaties die organisaties helpen bij het verbeteren van de ervaring van klanten, burgers en medewerkers. Je begeeft je op het snijvlak van business & technologie, en je hebt affiniteit met onderwerpen als Customer Data Platforms, Personalization at Scale, AI solutions, Commerce Platforms, Loyalty & Marketing Automation.
Responsibilities
Ontwerpen en implementeren van marketing- en e-commerce gerelateerde platformen, oplossingen en tools bij klanten
Ondersteunen van klanten bij het selecteren of verbeteren van de technologische oplossing
Verzamelen en analyseren van business requirements door middel van interactieve workshops, stakeholder interviews, data-gedreven inzichten en analytisch onderzoek
Bijdragen aan de uitvoering van digitale transformaties in organisaties in agile projecten
Ondersteunen in project- en programmamanagement en bijdragen aan het ontwikkelen van klantvoorstellen
Requirements
Universitair masterdiploma in (Technische) Bedrijfskunde
Universitair masterdiploma in Digitale Marketing
Universitair masterdiploma in Kunstmatige intelligentie
Universitair masterdiploma in Data Science
Universitair masterdiploma in Strategic Management
Shape how AQA measures and improves every digital customer journey, leading the development, implementation and optimisation of AQA's web analytics capability.
Locations (3)
Guildford, England, United Kingdom
London, England, United Kingdom
Manchester, England, United Kingdom
Compensation
Salary: £42,000 - £45,500
Responsibilities
Owning the end-to-end implementation and management of web analytics using Google Analytics 4 (GA4) and Google Tag Manager (GTM)
Translating business objectives and customer journeys into measurement plans, KPIs, event taxonomies, and scalable tracking frameworks
Defining, managing and governing data layer specifications to ensure accurate, consistent and reliable data collection
Associate Director, Analytics Strategy and Transformation
Lead analytics transformation initiatives for clients, delivering strategic evaluations and roadmaps across digital media, data strategy, and customer experience.
Compensation
The annual salary range for this position is $94,000-$150,000.
Responsibilities
Managing analytics transformation initiatives for clients through long-term, multi-phase programs
Conducting thorough audits and assessments of digital marketing and analytics infrastructure, processes, strategies, and readiness to expand
Evaluating clients' AI analytics readiness, including data foundations, governance, and organizational capacity to adopt AI-driven measurement and insights
Analyzing data collection methods, technology stack, and data quality to gauge effectiveness, and identifying areas for improvement
Developing and delivering transformation priorities and roadmap objectives, including outlining timelines, milestones, and resource requirements
Requirements
Nice to have: advanced digital marketing capability solutions
Oversee production operations for multi-channel marketing solutions, bridging delivery execution with strategic advisory and commercial stewardship for client engagements.
Compensation
The annual salary range for this position is $94,000 - $155,000.
Responsibilities
Serve as primary ED&D point of accountability for assigned client(s)
Build and maintain trusted relationships at all levels
Drive structured client communication cadence
Communicate and demonstrate business impact of ED&D engagement
Maintain working knowledge of data and activation platforms for advisory
Requirements
Bachelor's degree in a related field
Nice to have: Technology services
Nice to have: Financial services experience
Nice to have: Insurance experience
Nice to have: Regulated data environments experience
Lead the design and implementation of marketing technology solutions to enhance customer journeys and enable data-driven marketing across multiple channels.
Responsibilities
Translate business requirements into actionable marketing technology processes and platforms
Conduct workshops, interviews and expert reviews to gather best practices and use cases
Develop data models and process flows for new or existing platforms
Collaborate with UX, marketing, data analytics and technical teams to deliver projects
Ensure alignment of technology solutions with business goals and strategies
Requirements
Bachelor's or Master's in Business Administration, Information Systems or related field
Nice to have: AI tools and applications in marketing
Nice to have: Experience with e-commerce platforms
Nice to have: Experience with CDP and personalization platforms
Lead cross‑functional transformation from roadmap through implementation, and continuous improvement; manage risks, dependencies, and trade‑offs
Build alignment with senior marketing and technology leaders and implementation partners around priorities, architecture decisions and operating models
Decide how the agent connects and operates in other environments, from APIs and MCP to deeper integrations.
Bring the full range of Attentive intelligence to each environment: predicted audiences, propensity and LTV scores, product recommendations, send-time and send-or-suppress decisions, brand voice, and AI-generated creative.
Build for resilience when operating inside other platforms, including API limits, data access, and integrations that can change without notice.
Work directly with customers and customer-facing teams to understand how marketers run multi-platform programs today and where the agent can create the most leverage.
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