Lead end-to-end HR analytics projects, develop insights, and present findings to senior stakeholders as part of a two-year development program.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Own one end-to-end project tied to a business priority
Use AI tools to accelerate research and analysis
Collaborate across Human Resources and with business stakeholders
Develop critical thinking and problem-solving skills
Build relationships with peers across multiple locations
Requirements
Bachelor's or Master's degree in a relevant field
Nice to have: Prior internship or work experience in Human Resources, people analytics, or organizational development
Nice to have: Familiarity with HR technology platforms or workforce data tools
Nice to have: Experience presenting findings to senior audiences
A role focused on building the Customer Success function from scratch, focusing on buyer journey design, decoding customer behavior, and turning friction into actionable insights and account growth.
Responsibilities
Own the customer experience end to end: Map how key accounts actually work with us, from first quote through delivery, billing and rebates. Find the friction and the missed opportunities, and decide what to fix first.
Sell strategically: Run account plans and business reviews. Grow accounts by solving real problems, not by pushing products, and speak credibly with clinical, purchasing and executive contacts.
Build tools and analysis with AI: Use AI and automation tools to build things yourself: customer dashboards, usage and purchasing analyses, proactive alerts, tailored proposals.
Feed the sales team: Turn what you see in customer data into specific, usable insight for our sales reps: who is at risk, who is ready to buy more, what to say and when.
Drive adoption of technology: Help customers use our ordering, tracking and reporting tools well, and help our own sales team adopt new ways of working. You will teach, demonstrate and follow up until it sticks.
Requirements
Nice to have: Healthcare Industry
Nice to have: MedTech
Nice to have: Group Purchasing Organizations (GPOs)
The Campaign Fulfillment Manager manages all behind-the-scenes aspects of a Demand Generation campaign from start to finish, ensuring a smooth and successful marketing campaign.
Compensation
The salary range for this role is $50,000- $55,000 based on experience.
Responsibilities
Manage all behind-the-scenes aspect of a demand generation program
Collect, assess and communicate complex campaign requirements
Track and monitor progress and health of all campaigns
Provide top-notch customer service by providing quality assurance on all outgoing deliverables and ensuring customer program goals are accurately met
Identify and troubleshoot campaign and/or customer-facing issues
Leading and developing a team of specialists and representatives who support customers, resolve inquiries, contribute to revenue growth, and deliver world-class service.
Responsibilities
Conduct regular quality reviews across all supported channels and provide structured feedback
Maintain a consistent in-office presence for hands-on support, side-by-side coaching, and real-time feedback
Ensure team adherence to documentation standards, naming conventions, and customer communication protocols within CRM systems
Perform floor walks and live coaching to reinforce quality standards
Actively monitor customer contact queues in real-time to maintain service level agreements (SLAs)
An entry-level role designed for someone eager to grow in customer engagement, VIP services, and revenue-focused account management, focused on maximizing customer lifetime value through engagement, retention, and VIP reactivation.
Responsibilities
Assist in identifying and segmenting inactive or at-risk VIP customers
Support execution of reactivation campaigns (email, SMS, calls, offers)
Conduct outreach to re-engage players through personalized communication
Follow up consistently with inactive customers to drive reactivation
Build relationships with VIP players through professional, high-quality interactions
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