Drive deep engagement with allocated named accounts pan-India in Metals and/Cement verticals to win transformational deals of Automation and Digitalization.
Responsibilities
Develop a sustainable account strategy and account business plan.
Conceptualize the business development that supports the customer’s journey in their Digital Transformations
Managing Stakeholder management with proper mapping and networking of relevant influencer / stakeholder
Collaborating and Co-working with Sales Eco system and Product Portfolio Managers to explore the complete potential od Products, System, Solution, Service and Digital Enterprise offerings for DI Automation and Software
Build and Nurture Executive C-Level connect with named accounts
Leading and developing a team of specialists and representatives who support customers, resolve inquiries, contribute to revenue growth, and deliver world-class service.
Responsibilities
Conduct regular quality reviews across all supported channels and provide structured feedback
Maintain a consistent in-office presence for hands-on support, side-by-side coaching, and real-time feedback
Ensure team adherence to documentation standards, naming conventions, and customer communication protocols within CRM systems
Perform floor walks and live coaching to reinforce quality standards
Actively monitor customer contact queues in real-time to maintain service level agreements (SLAs)
A detail-oriented Production Coordinator role supporting asset delivery workflows across client platforms, managing data integrity across various tools, and ensuring accurate delivery logs.
Compensation
The salary range for this position is $_____minimum - $____maximum per annum. Compensation varies depending on location, job-related factors such as experience, responsibilities, and business needs.
Responsibilities
Upload and cross-check asset URLs from iconik into Media Central.
Update client documents (e.g., Quip or Airtable) with accurate links.
Track deliveries in Excel Mission Control, ensuring consistency with Lucid folders.
Apply standardized naming conventions using tools or guides provided.
Enter and maintain copy and YouTube links for client content.
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production‑grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams.
Responsibilities
Be the go‑to SME and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript, SuiteScript, Python, etc.) and connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Customer Support SupervisorLimitlessli · Charlotte, US
Principal Application Engineer (Salesforce)PointClickCare · Mississauga, Canada+1 more
Chief EngineerAmazon · Boardman, US