Lead, develop, and inspire a geographically dispersed team of field service professionals who deliver exceptional customer experiences across North America.
Compensation
Pay Range: ($77,065.30 - $110,100.30)
Responsibilities
Develop plans and align work and resources so that customer needs, contractual obligations, and service work is completed within appropriate timeframes and meets quality expectations.
Work cross-functionally to develop improvements to service processes and drive organizational adoption of tools identified to increase efficiency and effectiveness.
Collaborate with service leadership to develop service offerings that enables a shift in our business model from “reactive” to “proactive” and focuses on customer satisfaction and engagement.
Develop and manage remote field service team(s) where potential business is high and where major customers are identified. Participate in development, measurement and driving of service KPIs.
Includes direct people management responsibility including staffing and performance development.
Lead a team of technicians in semiconductor manufacturing operations, ensuring safety, quality, staffing, and equipment maintenance while driving efficient factory operations.
Compensation
Annual Salary Range for jobs which could be performed in the US: $89,010.00-170,630.00 USD
Responsibilities
Lead and manage a team of technicians
Own safety, quality, staffing, scheduling, and employee performance
Serve as first point of escalation for on-shift operational, safety, and security issues
Drive efficient factory operations by overseeing workflow and coordinating across functional teams
Ensure area performance through workforce planning, training, development, and retention
Requirements
Bachelor's degree or higher in Chemical Engineering, Materials Science and Engineering, Electrical Engineering, Physics, Mechanical Engineering, or a related engineering discipline
Nice to have: 5+ years semiconductor manufacturing or wafer fabrication experience
Nice to have: 4+ years people management or leadership experience in a manufacturing or military environment
The Customer Service Manager (CSM) is responsible for delivering exceptional customer experience while overseeing day-to-day operations, managing route drivers, ensuring consistent product availability, and serving as the primary point of contact for customer inquiries and concerns.
Compensation
Salary: $70,000 - $80,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity & Company Vehicle
Responsibilities
Responsible for site visits and client retention
Assist branches with grand openings
Ensure compliance with local and national account standards; review corporate compliance reporting
Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc.)
Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
Requirements
Bachelor's degree preferred; two-year College degree or equivalent acceptable
Nice to have: Route management
Nice to have: Retail or food & beverage management
Compensation is competitive and commensurate with experience.
Responsibilities
Ensures Procurement, Materials, and Logistics activities within a manufacturing center, country, or chosen location are managed to meet business and customer needs.
Establishes supply base and manages procurement, materials and logistics process for optimal business results.
Implements Strategic Sourcing in conjunction with Category Management group to support country needs, manufacturing production schedules, and customer deliveries.
Ensures compliance with the local laws and Internal Control requirements.
Manages employee and supplier performance.
Requirements
Bachelor's degree in a technical, business, or similar discipline
At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development.
Responsibilities
Analyse client needs and develop people and organisation strategies
Provide guidance and support to help clients optimise their workforce
Enhance employee engagement and drive organisational effectiveness
Develop workforce planning strategies and design talent acquisition, development, and retention programmes
Motivate and coach others to solve complex problems
Experienced healthcare leader responsible for the direct supervision of Respiratory Therapists and support staff, coordinating human, financial, and material resources to ensure effective program delivery.
Responsibilities
Direct supervision of Respiratory Therapists and support staff as assigned
Coordination and organization of assigned human, financial and material resources to ensure effective program delivery
Identification and resolution of issues that impact service to the site
Act as the first line of contact for assigned staff to resolve problems related to staffing, patient care or other service concerns
Ensure that adequate staff are scheduled and available on a 24-hour basis
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