The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system.
Compensation
Salary Range: $41.96 to $52.45 per hour
Responsibilities
Analyze business needs, problems, opportunities, and solution scope
Evaluate and validate solution value and benefits to the organization, supporting business case development and return on investment analysis
Facilitate process and design workshops with multidisciplinary groups to identify, validate, and document business requirements
Conduct workflow review and process redesign, and support continuous improvement processes
Coordinate system design, build and testing
Requirements
Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field
Nice to have: Hardware and Software Vendor Relations
Administers skilled direct and indirect patient care to an assigned group of patients according to the patient’s plan of care under the direction of the registered nurse. Adheres to universal precautions and is compliant with infection control policies.
Responsibilities
Provides patient care, under the direction of an RN, in a warm and friendly manner.
Accurately takes and records measurements or readings.
Administers prescribed medications as indicated/documented by prescribing physician.
Works collaboratively with other caregivers on the unit.
Facilitates cost reduction per procedure by not opening supplies that are not needed.
Greets patients and families, checks patients in, maintains referral documentation, schedules appointments, verifies benefits, and performs front‑office duties in the Rehabilitation Services department.
Configure, document, test, modify, and maintain Epic system applications while supporting end users and facilitating system adoption within the Saint Francis Healthcare System.
Compensation
Minimum annual salary: $56,839.29/year
Responsibilities
Configure Epic system applications
Document application configurations
Test application changes
Modify and maintain software applications
Provide guidance and support to end users
Requirements
High School Diploma or GED with three (3) years of experience in related business, clinical or technology field
Associates degree with two (2) years of experience in related business, clinical or technology field
Bachelor’s degree or greater in related business, clinical or technology field
Patient-facing customer service professional responsible for supporting a seamless access experience across scheduling, pre-registration, registration, and financial clearance activities.
Compensation
The base pay scale for this position is $33.20 - $36.94.
Responsibilities
Provide courteous, compassionate, and professional service to patients, families, visitors, physicians, staff, and other customers across in-person and telephone interactions.
Schedule, pre-register, and register patients in person and by phone using Epic, following established scheduling and registration workflows.
Interview patients and accurately enter, validate, and update demographics, contact information, guarantor details, personal information, and medical history.
Collect, review, and scan legal identification, insurance cards, signed consent forms, third-party liability documents, advance care plans, and other required documentation into the appropriate record.
Complete electronic and/or telephone benefit verification and document coverage information accurately in the patient record.
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