Referso Jobs

Staff Technical Support Engineer

Palo Alto Networks · Posted Sep 18, 2026

Open

Bangalore, India
On-site
Full-time · Senior
8+ years

Staff Technical Support Engineer

Palo Alto Networks · Posted Sep 18, 2026

Open

Bangalore, India
On-site
Full-time · Senior
8+ years

Senior Technical Support Engineer

Palo Alto Networks · Posted Sep 18, 2026

Open

Remote, Bulgaria
Remote
Full-time · Senior
5+ years

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Senior Technical Support Engineer specializing in SASE and Palo Alto Networks Prisma Access, providing out‑of‑hours coverage for European enterprise customers.

Responsibilities

Lead resolution of critical and complex technical issues involving Prisma Access, GlobalProtect, and cloud‑managed service configurations
Debug complex routing and connectivity issues across hybrid environments, including SD‑WAN integrations and BGP peering
Perform deep‑diving packet analysis (Wireshark) and log analysis to provide comprehensive RCA for high‑priority incidents
Act as a designated technical point of contact and advocate for premium enterprise accounts
Collaborate with Product Management and Engineering to influence product improvements based on customer feedback

Requirements

Nice to have: PCNSA
Nice to have: PCNSE
Nice to have: PCSAE
Nice to have: Cisco CCNP
Nice to have: Cisco CCIE

Skills

TCP/IP BGP OSPF IPsec VPNs SSL/TLS

Senior Technical Support Engineer

Palo Alto Networks · Posted Sep 18, 2026

Open

Remote, Bulgaria
Remote
Full-time · Senior
5+ years

Apply with RefersoAI Apply on careers page

Senior Technical Support Engineer specializing in SASE and Palo Alto Networks Prisma Access, providing out‑of‑hours coverage for European enterprise customers.

Responsibilities

Lead resolution of critical technical issues involving Prisma Access, GlobalProtect, and cloud‑managed service configurations
Debug complex routing and connectivity issues across hybrid environments, including SD‑WAN integrations and BGP peering
Perform deep‑dive packet analysis (Wireshark) and log analysis for root cause analysis
Act as technical point of contact and advocate for premium enterprise accounts
Collaborate with Product Management and Engineering to influence product improvements

Requirements

Nice to have: Palo Alto Networks certifications
Nice to have: SASE platforms
Nice to have: Prisma Access
Nice to have: Cisco CCNP
Nice to have: Cisco CCIE

Skills

TCP/IP BGP OSPF IPsec VPNs SSL/TLS Web proxy

Lead Site Reliability Engineer

Thales Group · Posted Oct 28, 2026

Open

Bangalore, India
7+ years

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Lead Site Reliability Engineer

Responsibilities

Apply SRE core tenets of measurement (SLI/SLO/SLA), eliminate toil, and reliability modeling
Enable and educate development teams on industry best practice design patterns, ways of working and operational knowledge to ensure platform continuity
Develop and architect solutions to infrastructure and operational aspects of new products and feature sets
Assist with go/no go preplanning, verification/validation, and review of existing and new product/services
Proactively analyze data and test the integrity of network/systems to ensure production applications and services are operating optimally

Skills

Linux networking fundamentals TCP UDP DNS TLS/SSL HTTP BGP Anycast

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