The Senior Platform Engineer is responsible for the engineering, governance, performance, and continuous evolution of Marathon Petroleum's ServiceNow platform.
Locations (2)
Findlay, Ohio, United States
San Antonio, Texas, United States
Compensation
The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Responsibilities
Identifies performance bottlenecks, conducts root cause analysis, and proposes and implements solutions to enhance the ServiceNow platform health, reliability, scalability and resource utilization.
Establishes engineering standards, performance and health benchmarks, platform KPIs, conducts capacity planning, and collaborates with other teams.
Collaborate with Architecture, Cybersecurity, IAM, and Infrastructure teams to ensure platform alignment with corporate standards.
Leads platform upgrades, release management, feature adoption strategies and system backup planning.
Leads the design of disaster/system recovery and testing.
Lead infrastructure engineering operations in India, collaborating with Centers of Excellence and ensuring compliance with local laws and global audit requirements.
Responsibilities
Collaborate with senior leaders to develop performance goals and operational plans
Maximize efficiency and productivity through process analysis and interdepartmental collaboration
Set strategic goals for India-based associates
Develop financial and budgetary plans
Oversee IT operations in India
Requirements
Bachelor’s Degree in Computer Science, Information Technology or related field
Leads the transition of projects and capabilities into operational service, from early engagement in project planning through to formal handover and early life support.
Responsibilities
Lead the transition of projects and capabilities into operational service
Defines and agrees transition plans, entry and exit criteria, service acceptance criteria and handover deliverables
Ensures operational readiness prior to go-live: support model, staffing, training, documentation, spares, underpinning contracts, monitoring and configuration data
Evaluates project outputs against agreed service acceptance criteria
Identifies, manages and escalates transition risks, issues and dependencies
Requirements
Bachelor's degree in Information Technology, Engineering, Business Administration or a related discipline
Nice to have: Experience in NATO
Nice to have: Military
Nice to have: Defense
Nice to have: ITIL 4 Managing Professional or Strategic Leader
The IT Manager oversees IT platform and infrastructure including systems software, hardware, databases, voice networks, data processing, and end user technology support. The role involves leading a team of specialists and managing short-to-medium term tactical direction.
Responsibilities
Manage and administrate IT systems software, hardware, and databases
Oversee data and voice networks
Manage data processing operations and end user technology support
Conduct cost/benefit analyses for proposed IT projects as input to the organization’s roadmap
Drive the development of new solutions for programs, complex projects, and processes
The pay range for this position in Colorado is $130K/year to $160K/year; however, base pay offered may vary depending on established government contract ranges, job-related knowledge, skills, and experience, and other factors.
Responsibilities
Providing technical leadership for strategic and day-to-day program execution.
Assisting in setting portfolio strategies and helping to ensure individual programs meet technical objectives.
Communicating recommendations for a technical strategy to the stakeholders.
Translating user requirements into computer programs and systems.
Assisting in the development of a strategy for using technological resources.
Herschend Family Entertainment (HFE) is seeking a Technology Project Manager to manage projects or work streams to ensure on-time and on-budget delivery of high-quality technology solutions.
Responsibilities
Support multiple technology projects or work streams at a time from project discovery and initiation through implementation
Develop Project Plan with scope, schedules, budget, and resources
Identify, track, and manage risks and issues throughout the project, working to define a path to resolution
Track project progress and report project status to stakeholders utilizing project management best practices and tools
Coordinate cross-functional business and technology teams to ensure on-time and on-budget delivery
Requirements
Bachelor’s degree (commensurate relevant experience may satisfy this requirement)
The IS&T Technician will be responsible for support of IS&T infrastructure and services across both the site and field offices, including managing and maintaining hardware, software, and operating systems.
Responsibilities
Servicing incidents, requests, and tasks for deployed infrastructure services to end-users
Training, problem resolution, hardware, software, and operating system upgrades for end-user computing devices (PCs as well as mobile devices)
Follows the established technology standards, policies, support processes and security requirements
Helps establish and monitor metrics on service delivery and customer satisfaction
Providing end-user support for collaboration technologies including video conferencing, smart displays like Surface Hubs, Poly, Microsoft Teams
Requirements
University Hire
Nice to have: Engineering Application Suites (Autodesk, Bentley, Trimble, Hexagon)
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