Provide technical support, manage service requests, and maintain security compliance for classified intelligence networks at Lackland Air Force Base.
Compensation
The pay range for this position is $38.00 - $38.00/hr.
Responsibilities
Provide customer interface and support for network accounts, web browsing, e-mail, word processing, spreadsheets, databases, presentations, photo editing, desktop publishing, scanning, and telephone services
Resolve and document IT problems using ticketing systems
Escalate issues to appropriate organizations
Support common user workstations and associated software
Build equipment and install at user desktops
Requirements
Bachelor's degree in Computer Science or related technical discipline
To assist the 950th Spectrum Warfare Group (950 SWG) in direct support of the USAF Electronic Warfare (EW) Assessment Program, ensuring the security and operability of complex operating system environments.
Responsibilities
Provisions, maintains, and sustains critical endpoint systems across the 950th Spectrum Warfare Group (950 SWG).
Operating within highly classified environments, including Sensitive Compartmented Information Facilities (SCIF), installs and supports client workstations, peripherals, and pertinent software applications.
Aid the Information Systems Security Officer (ISSO) by applying directed security patches, maintaining endpoint compliance, and supporting defensive technical measures on user machines.
Troubleshooting NIPR, SIPR, JWICS, and SAP IT systems, resolving complex computer, hardware, and printer errors.
Administered distributed applications and client-side enterprise software to integrate end-user systems.
Provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program at the Naval Surface Warfare Center Dahlgren Division.
Compensation
Targeted salary range is $70,000 to $75,000 annually based on qualifications and experience.
Responsibilities
Assist users with account creation requests in AD, password resets, and token/PKI credential troubleshooting specific to the JWICS environment.
Perform initial troubleshooting on hardware, peripherals (monitors, secure KVM switches), and software connectivity issues before escalating.
Log all user inquiries, incidents, and service requests accurately into the designated IT Service Management (ITSM) tool (ServiceNow).
Provide desktop support to users with standard desktop applications, email configuration, and mapping secure network drives or printers.
Escalate unresolved local issues to ONI Hopper or DIA service desks, providing complete diagnostic logs and user details.
Requirements
High School Diploma
BA/BS degree
Nice to have: DoD Directive 8570/8140 Information Assurance Technical Level II certification
Exceptional Data Engineers to ensure data availability (movement, modification, and storage) with Software Engineers and Data Scientists ensuring deployments and scalability for critical users!!
Locations (2)
Arlington, Virginia, United States
Alexandria, Virginia, United States
Responsibilities
Ensure data availability (movement, modification, and storage)
Ensure deployments and scalability for critical users
Build and deploy cutting-edge AI and Machine Learning applications
Leverage the Databricks platform for advanced data science and engineering
Transform complex model outputs into compelling, interactive dashboards
Requirements
Nice to have: Database design
Nice to have: Server management
Nice to have: Connection protocols
Nice to have: Database normalization
Nice to have: Information theory
Skills
CUAS Operations Analyst and Planner
caci.wd1.myworkdayjobs.com/External · Posted Nov 4, 2026
Establish and govern the knowledge management framework for an enterprise metadata modernization program supporting the Defense Intelligence Agency (DIA).
Compensation
Salary range for this position $155,000-170,000 #CJ
The ISSO carries out all phases of information systems/networks security program to meet contractual requirements for the Air Force Weapons contract at Eglin AFB.
Responsibilities
Conduct regular audits to ensure that systems are being operated securely.
Develop, update, and manage Authorization to Operate (ATO) packages.
Navigate and maintain system records within the Enterprise Mission Assurance Support Service (eMASS).
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