Build and manage the content library and learning experiences using Seismic to support commercial teams, increasing productivity and accelerating growth.
Locations (3)
Chicago, Illinois, United States
New York City, NY, United States
San Francisco, California, United States
Compensation
For Chicago, IL-based roles: The base salary range for this role is USD $113,000 per year - USD $136,000 per year. For New York City, NY-based roles: The base salary range for this role is USD $126,000 per year - USD $151,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD $126,000 per year - USD $151,000 per year. For all US locations, you will be eligible to participate in Uber's discretionary annual bonus program.
Responsibilities
Partner with sellers, account managers, and managers to identify recurring questions and gaps in resources.
Create and maintain practical resources such as playbooks, FAQs, job aids, and account templates.
Manage the Seismic content library by publishing, organizing, and tagging resources.
Coordinate reviews with content owners and track update needs.
Build and maintain role-based landing pages and curated resource collections.
Lead a multidisciplinary team across instructional design, learning systems, and operations to deliver engaging, scalable, and impactful learning solutions. Strategic partner to advance learning technologies and strengthen processes globally.
Responsibilities
Lead, coach, develop, and manage the performance of the instructional design, LMS administration, and learning operations team.
Lead the intake, evaluation, and prioritization of learning requests; manage project assignments, capacity planning, and resource allocation.
Oversee instructional design production and operational delivery, including quality standards, timelines, accessibility, and effective use of internal and external resources.
Lead vendor selection, contracting coordination, relationship management, service-level expectations, and performance evaluation.
Establish operational performance measures and drive process simplification, automation, and continuous improvement.
Requirements
Bachelor’s degree or equivalent relevant experience
Responsible for consulting on learning work prioritization, delivery, and scaling across Ivy Health, ensuring efficient execution and alignment to business priorities.
Responsibilities
Consult on learning prioritization, delivery, and scaling
Establish and manage processes for intake, prioritization, and tracking of learning initiatives
Drive consistency in learning program planning, launch, and maintenance
Improve efficiency and reduce redundancy in learning operations
Own end-to-end learning support experience
Requirements
Nice to have: field-based distributed workforce experience
Consultant responsible for deployment, maintenance, and continuous improvement of learning courses within the LMS, providing expert advice and support to learning teams.
Locations (3)
Brisbane, Queensland, Australia
Sydney, New South Wales, Australia
Melbourne, Victoria, Australia
Compensation
Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
Responsibilities
Own and administer learning processes within the LMS, including deployments, allocations, enrolments, records, learning pathways and course offerings.
Troubleshoot system and online learning course issues, assess impacts and recommend practical solutions.
Maintain effective learning operations through accurate records, appropriate controls and clear, fit-for-purpose process documentation.
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