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$30–$35On-site · Contract
Hybrid · Full-time · Mid
$80K–$80KOn-site · Full-time · Senior
+10K new in the last hour
Provide Level 2 technical support for Windows-based workstations, mobile devices, applications, and network services in a corporate environment.
The pay range for this position is $30.00 - $35.00/hr.
The IT Support SME role is responsible for monitoring customer experience, supporting knowledge management and contributing to major incident resolution. The role provides advanced Tier 1.5 and 2nd line support, acting as a key technical escalation point for the third-party support provider and employees across the business.
Provide Level 2 technical support to internal users, diagnosing and resolving hardware, software, network, and system issues.
The expected base salary for this position is up to $80,000.