General Dynamics Information Technology · McLean, US
$162K–$219K· On-site · Senior
SSLC IT Technical Support Specialist
Texas Health and Human Services Commission (HHSC), Texas Department of State Health Services (DSHS), and Texas Department of Family and Protective Services (DFPS) · Austin, US
Provide Tier I/II software and hardware support, troubleshoot issues, manage workstations, assist with audiovisual setups, and participate in on-call rotation.
Compensation
The pay range for this position is $22.00 - $27.00/hr.
Responsibilities
Mentor Junior IT Staff and provide end-user training on new technologies
Assist in File restores
Work with IT Infrastructure for basic network status and port activation
Escalate and collaborate with IT Team lead on critical incidents
Diagnose and resolve high level technical issues related to hardware, software, and network infrastructure
Requirements
High school diploma or equivalent
Associates or Bachelors Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field
As a Systems Engineer, you will help ensure today is safe and tomorrow is smarter by integrating, testing, scaling, and delivering enterprise level IT applications supporting infrastructure and operations.
Compensation
The likely salary range for this position is $162,037 - $219,227.
Responsibilities
Integrate, test, scale, and deliver enterprise level IT applications supporting infrastructure and operations.
Perform engineering and development activities in a multi-level secured environment.
Support and maintain multi-level systems and networks.
Design, program, test, and deliver high performing applications with emphasis on cloud services.
Develop using JavaScript, Springs, or Hibernate (HQL).
Requirements
Bachelor of Science in Computer Science, Engineering, or other IT-related discipline
Texas Health and Human Services Commission (HHSC), Texas Department of State Health Services (DSHS), and Texas Department of Family and Protective Services (DFPS) · Posted Nov 5, 2026
Provide technical and customer service support for local and remote staff to support PC workstations, hardware, software, and connectivity to network and telecommunication systems.
Senior technical resource responsible for desktop engineering, endpoint management, operating system deployment, software distribution, patch management, endpoint security, Microsoft 365 administration, and advanced technical escalations supporting USITC users and mission operations.
Compensation
Target salary range: $85,000.00 - $125,000.00.
Responsibilities
Serve as the primary Tier III escalation point for desktop, endpoint, and workstation-related incidents affecting USITC personnel.
Develop, maintain, test, and deploy standard desktop and laptop images supporting the USITC enterprise environment.
Manage release and deployment activities including operating system updates, software deployments, security patches, driver updates, firmware upgrades, and BIOS updates.
Administer and support Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, Microsoft Endpoint Manager, and related endpoint management solutions.
Plan, coordinate, and execute monthly endpoint patching activities while maintaining compliance with USITC security requirements.
Requirements
Bachelor's degree in Information Technology, Computer Science, or related field
Nice to have: CompTIA Security+ CE (IAT Level II)
Nice to have: Microsoft Endpoint Administrator Associate
Nice to have: Microsoft 365 Certified Administrator
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SSLC IT Technical Support SpecialistTexas Health and Human Services Commission (HHSC), Texas Department of State Health Services (DSHS), and Texas Department of Family and Protective Services (DFPS) · Austin, US
Tier III Desktop EngineerTekSynap · Washington, US