Responsible for delivery, setup, troubleshooting, repair, maintenance, and support of desktop and endpoint systems.
Locations (2)
Mission, Washington, United States
Spokane, Washington, United States
Compensation
Hiring Range: $28.77 to $36.98 per hour System Technician I: 1+ years Windows OS Experience, Windows Desktop/Laptop support experience, Printer support experience Hiring Range: $32.70 to $42.18 per hour
Responsibilities
Deploy in-portfolio technology per established procedures
Provide direct customer service with users in deploying and configuring technology
Execute assignments in compliance with department SLA targets
Provide personal support of deployed technologies through various channels
Troubleshoot and determine root cause for defects and breakdowns
Requirements
High School diploma or GED required
Vocational or AA degree in Information Systems, Computer Science, MIS, Mathematics, Engineering or related field preferred
Assist clients by providing outstanding customer service for all End User Services, troubleshooting IT challenges, and supporting site-specific requirements at the Comanche Peak facility.
Responsibilities
Manage technical support incidents
Provide functional support to local and remote users
Respond to user inquiries via telephone, email, instant message, and case tracking
Drive to remote locations to install servers and networking equipment
Participate in weekly Genius Bar / Depot Support team
Requirements
College degree programs and/or certifications in Information Systems or equivalent
We are seeking a hands-on Desktop Support Technician to provide on-site technical support within a fast-paced manufacturing environment. supporting desktop hardware, mobile devices, printers, production systems, and core IT infrastructure.
Compensation
The pay range for this position is $23.00 - $24.00/hr.
Responsibilities
Provide on-site desktop and technical support for manufacturing and office environments
Install, configure, deploy, and maintain desktop computers, laptops, workstations, mobile devices, and peripherals
Support Windows 11 operating systems and related applications
Troubleshoot and resolve hardware, software, network, and connectivity issues
Provide break/fix support for end-user devices, network infrastructure, and server-related issues
Provide Level 2 desktop support for Windows, Microsoft 365, identity and access, mobile devices, and workplace technology in Houston while also supporting a nationwide organization.
Compensation
The pay range for this position is $30.00 - $40.00/hr.
Responsibilities
Serve as the primary onsite IT support resource for approximately 100 employees in the Houston office.
Provide Level 2 onsite and remote support for Windows desktops and laptops, Microsoft 365, mobile devices, printers, meeting-room technology, and related hardware and software.
Troubleshoot operating system, application, connectivity, authentication, synchronization, and access issues.
Perform day-to-day administration and support for Microsoft Outlook, Teams, OneDrive, SharePoint Online, Exchange Online, Active Directory, Microsoft Entra ID.
Provision and maintain user accounts, passwords, access, and group memberships.
Requirements
Bachelor's degree in Computer Science or related field
Lead IT Site Owner overseeing onsite IT operations for a large enterprise environment, managing a team of desktop support technicians and ensuring service delivery excellence.
Compensation
The pay range for this position is $50.00 - $55.00/hr.
Responsibilities
Serve as the primary onsite IT owner and point of contact for all technology-related operations
Ensure delivery of IT services meets or exceeds established SLAs and client expectations
Lead daily operations for onsite desktop support and infrastructure support teams
Manage incident, request, problem, and escalation processes through resolution
Drive continuous improvement initiatives to enhance service quality and operational efficiency
Requirements
Nice to have: Prior MSP, Managed Services, or Outsourcing experience
Nice to have: ITIL Foundation Certification
Nice to have: Experience managing onsite support operations across multiple locations
Nice to have: Experience supporting manufacturing, corporate campus, or enterprise environments
Nice to have: Experience managing staffing, hiring, onboarding, and technician development
The Information Technology (IT) Supervisor provides hands‑on supervision, daily support, administration, maintenance, and continuous improvement of the Company's technology systems.
Compensation
Compensation Range: $80,000 to $128,000
Other Compensation: Bonus eligible
Responsibilities
Serve as the escalation point of contact for complex employee technology support and troubleshooting.
Coordinate, prioritize and assign daily IT support requests, escalations, and system issues to the IT support technician.
Install, configure, maintain, and support computers, laptops, mobile devices, printers, software, and peripheral equipment.
Oversee and provide support of onboarding, job changes, and offboarding activities related to hardware, software, user accounts, and access permissions.
Maintain timely communication with employees and leadership regarding technology issues, outages, and support status.
Requirements
Associate's or Bachelor's degree in Computer Science
System Technician (Multiple Positions)NewAvista · Mission, US+1 more
Field Services Support Engineer, Comanche PeakNewVistra Corp · Glen Rose, US
Desktop SupportTEKsystems · Columbus, US
IT SupervisorMiller Electric Company · Norwood, US
IT Support Technician L1 & L2EVERIENCE · Amsterdam, Netherlands