Drive the development, maintenance, and ongoing refinement of the company’s enterprise architecture strategy, standards, principles, and technology roadmaps across applications, data, infrastructure, cloud, integration, and security.
Compensation
Base Salary Range
USD $150,674.69 - USD $195,950.45 /Yr.
Responsibilities
Develop and maintain enterprise architecture frameworks, standards, principles, patterns, and roadmaps across applications, data, infrastructure, integration, cloud, and security.
Partner with business and technology stakeholders to align architecture recommendations with business objectives, transformation initiatives, regulatory expectations, and current and future business needs.
Evaluate and recommend technologies, platforms, and vendors, including Salesforce, CCaaS platforms, cloud services, integration tools, and other enterprise systems.
Analyze enterprise business drivers, technology trends, and market changes to assess potential impact and recommend appropriate architecture direction.
Serve as a subject matter expert for enterprise architecture, advising leaders and stakeholders on technology capabilities, solution design, modernization, interoperability, and platform strategy.
Requirements
Bachelor’s degree in Computer Science, Information Systems, or related field
Nice to have: Master’s degree in Computer Science, Information Systems, or related field
Drive the development, maintenance, and ongoing refinement of the company’s enterprise architecture strategy, standards, principles, and technology roadmaps across applications, data, infrastructure, cloud, integration, and security.
Compensation
Base Salary Range USD $150,674.69 - USD $195,950.45 /Yr.
Responsibilities
Develop and maintain enterprise architecture frameworks, standards, principles, patterns, and roadmaps across applications, data, infrastructure, integration, cloud, and security.
Partner with business and technology stakeholders to align architecture recommendations with business objectives, transformation initiatives, regulatory expectations, and current and future business needs.
Evaluate and recommend technologies, platforms, and vendors, including Salesforce, CCaaS platforms, cloud services, integration tools, and other enterprise systems.
Analyze enterprise business drivers, technology trends, and market changes to assess potential impact and recommend appropriate architecture direction.
Serve as a subject matter expert for enterprise architecture, advising leaders and stakeholders on technology capabilities, solution design, modernization, interoperability, and platform strategy.
Requirements
Bachelor’s degree in Computer Science, Information Systems, or related field
Nice to have: Master’s degree in Computer Science, Information Systems, or related field
Drive the development, maintenance, and ongoing refinement of the company’s enterprise architecture strategy, standards, principles, and technology roadmaps across applications, data, infrastructure, cloud, integration, and security.
Compensation
Base Salary Range USD $150,674.69 - USD $195,950.45 /Yr.
Responsibilities
Develop and maintain enterprise architecture frameworks, standards, principles, patterns, and roadmaps across applications, data, infrastructure, integration, cloud, and security.
Partner with business and technology stakeholders to align architecture recommendations with business objectives, transformation initiatives, regulatory expectations, and current and future business needs.
Evaluate and recommend technologies, platforms, and vendors, including Salesforce, CCaaS platforms, cloud services, integration tools, and other enterprise systems, to support business needs and enterprise architecture strategy.
Analyze enterprise business drivers, technology trends, and market changes to assess potential impact and recommend appropriate architecture direction.
Serve as a subject matter expert for enterprise architecture, advising leaders and stakeholders on technology capabilities, solution design, modernization, interoperability, and platform strategy.
Requirements
Bachelor’s degree in Computer Science, Information Systems, or related field
Nice to have: Master’s degree in Computer Science, Information Systems, or related field
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Senior NG911 Telephony Engineer – NENA Standards & Interoperability SME
Responsible for scheduling, intraday monitoring, and performance reporting to meet operational demand and labor cost targets in a call center environment.
Responsibilities
Design fair, compliant schedules maximizing coverage and efficiency
Act quickly on live signals to protect SLAs and productivity
Package insights into clear narratives for operators and executives
Contribute to tool/process rollouts
Monitor real-time ACD work state of agents, schedule and break adherence
Requirements
Bachelor’s degree in Business, Operations, Statistics, or related field (or equivalent experience)
Lead enterprise sales for Uniphore Customer Service AI, driving pipeline, closing deals, and managing a direct book of business.
Locations (2)
Palo Alto, California, United States
New York City, New York, United States
Compensation
Hiring Range: $321,400 - $400,000 OTE (50% base salary / 50% variable compensation). Actual compensation will be determined based on factors including skills, experience, qualifications, and location.
Hiring Pay Range:
$321,400 - $441,950
Responsibilities
Drive pipeline generation and enterprise deal closure for Uniphore Customer Service AI
Partner with the existing field sales team in an overlay capacity
Own a direct territory and book of business, managing the full sales cycle independently
Build deep, trusted relationships with senior stakeholders across the customer organization
Understand each customer's service delivery challenges, operational metrics, and AI readiness
Requirements
SME CC Quality_Digital Banking Kotak 811_0768_1461_1079354
Kotak Neo (Kotak Securities Limited) · Posted Nov 9, 2026
We are seeking customer-focused Customer Service Representatives to support a team during the busy winter season. This is a fully remote contract position handling billing, payment, delivery, and emergency service inquiries from customers nationwide.
Compensation
The pay range for this position is $18.50 - $18.50/hr.
Responsibilities
Handle 50+ inbound calls daily.
Assist customers with billing, payments, deliveries, and emergency requests.
Provide exceptional customer service and problem resolution.