As a Solutions Engineer at BVNK, you will be a technical partner to our commercial teams and prospective customers throughout the sales process. You will lead the technical strategy for some of BVNK’s most complex and strategic opportunities, helping customers understand how BVNK’s products and infrastructure can support their business and technical requirements.
Responsibilities
Act as the technical owner for strategic, complex, and enterprise customer opportunities throughout the sales process.
Partner closely with Sales and Account Management to develop technical strategy, qualify opportunities, and progress deals toward successful close.
Lead complex technical discovery across customer architecture, payment flows, integration requirements, regulatory considerations, operational processes, and business objectives.
Design scalable end-to-end solutions using BVNK’s APIs, products, payment rails, stablecoin infrastructure, and supporting capabilities.
Translate complex business and technical requirements into clear solution architectures, technical recommendations, and implementation approaches.
Support Indonesia and Malaysia clients as a Customer Success Manager, owning post-go-live lifecycle, driving adoption, resolving issues, and capturing growth opportunities.
Locations (2)
Jakarta, Jakarta Special Capital Region, Indonesia
Kuala Lumpur, Kuala Lumpur, Malaysia
Responsibilities
Own a portfolio of English- and Bahasa Indonesia/ Bahasa Malaysia-speaking accounts, driving product adoption, commercial growth & retention, and day-to-day relationship management
Build an understanding of clients' business models and payment flows to identify improvement opportunities
Use data, product knowledge and business understanding to drive and capture portfolio expansion opportunities (upsell, cross-sell, new use cases) in partnership with Account Management and Sales
Act as a day-to-day point of contact for client stakeholders on product usage and issue resolution
Manage solutioning discussions for new use cases, working with Product and Engineering teams
Senior Backend Engineer focused on mobile monetisation for Feeld’s subscription and in‑app purchase systems.
Responsibilities
Take ownership of backend systems supporting monetisation
Design, develop, and maintain scalable backend services and integrations for subscriptions, billing, payment processing, entitlements, pricing, and promotional features
Ensure accuracy, stability, and reliability of monetisation flows
Support development and optimisation of subscription and payment flows
Implement and maintain feature flags, testing, and analytics instrumentation
Manage key aspects of partnerships with card networks and payment providers to support Checkout’s payment products and services.
Responsibilities
Partner with card networks and payment providers to develop and deliver payment solutions for merchants.
Be the single point of contact for day-to-day operations internally and externally for assigned partnerships.
Ensure existing processes are followed and deliverables are met by both sides in a partnership. Track performance metrics. Design and develop new processes to scale partnerships for growth, operational efficiency, and performance improvement.
Leverage data analysis tools to track partnership performance, identify trends, and support data-driven decision-making.
Collaborate effectively with various cross-functional teams such as Product, Risk, Compliance, Legal, Finance, Operations, Sales at all levels, in the partner organization as well as internally.
Lead end-to-end payments operations transformation initiatives, designing and delivering scalable operating models, processes, and solutions to improve efficiency, controls, and client experience.
Responsibilities
Orchestrate end-to-end operations transformation, design, and delivery initiatives across payments
Architect scalable operating models, processes, and solutions that improve operational efficiency, controls, and client experience
Translate operational needs into clear business and functional requirements, partnering with product and technology teams through design, testing, and implementation
Deliver operational solutions and projects by managing timelines, dependencies, risks, blockers, and change readiness
Evaluate operational impacts of new products and enhancements, ensuring operations requirements, risks, and controls are embedded in the solution
Lead marketing programs for fintechs, banks, and financial institutions, managing budgets, events, content, and digital campaigns to drive customer acquisition and growth.
Responsibilities
Plan and run marketing programs for fintechs, banks, and financial institutions
Own HIFI's presence at industry conferences and events
Host HIFI's own events such as customer dinners, roundtables, and webinars
Manage the website as a channel for new customers
Produce and distribute content that helps prospective customers evaluate stablecoin payments