Remote troubleshooting tools jobs

Remote Technical Support Engineer

Agilent Technologies · Posted Nov 9, 2026

Open

Remote, United States +1 more
Remote
Full-time · Entry
$29–$54 per hour

Remote Technical Support Engineer

Agilent Technologies · Posted Nov 9, 2026

Open

Remote, United States +1 more
Remote
Full-time · Entry
$29–$54 per hour

Analyst, Information Technology

K2 Services · Posted Nov 2, 2026

Open

Washington, District of Columbia, United States
On-site
Full-time
$40K–$50K per year
2+ years

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Desktop Support Technician providing first and second tier technical support at client office locations

Compensation

Salary: Between USD 40,000 - 50,000/annum

Responsibilities

Provide first-level support for desktops, laptops, and peripheral devices for onsite users
Provide second-level escalation support for remote and out of region users
Troubleshoot and resolve hardware, software, and network issues in a timely manner
Fulfill standard IT requests within fulfillment time matrix
Engage with end user directly via instant messaging, email, telephone, portal, virtual chat, remote control tool, or other approved media to intake, diagnose, update, elevate, and resolve technical issues

Requirements

Nice to have: CompTIA A+
Nice to have: ITIL Foundation
Nice to have: Microsoft Device Support
Nice to have: Apple Device Support
Nice to have: corporate IT environment

Skills

Desktop Support IT Help Desk Windows macOS

Delivery Manager

deloitte · Posted Nov 7, 2026

Open

Hyderabad, Telangana, India
6–10 years

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Responsibilities

Provide Tier 1 phone and chat support to Mid Market customers on Mid Market Core workflows
Demonstrate comprehensive understanding of QuickBooks Online (Plus/Advanced) and related workflows
Diagnose customer issues using structured, hypothesis-driven approach
Document interactions thoroughly in Salesforce
Manage an active case queue with proactive follow-ups and timely closure

Requirements

Bachelor's degree in Accounting, Finance, Commerce, Business or related field
Nice to have: C1/C2 English
Nice to have: ERP experience
Nice to have: CRM experience
Nice to have: SaaS platform solutions

Skills

QuickBooks Online Salesforce Root cause analysis SLA management Structured troubleshooting Documentation Empathy

ASSOCIATE WIFI AND END-USER SUPPORT SPECIALIST

KMC Solutions, Inc. · Posted Nov 7, 2026

Open

Hybrid
Full-time · Associate
5+ years

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Provide frontline technical support for wireless and end‑user issues in a global support center, monitoring infrastructure and troubleshooting connectivity problems.

Responsibilities

Provide frontline technical support for laptops, desktops, mobile devices, email, VPN, and wireless access
Assist users with onboarding to corporate WiFi and resolve authentication or connectivity failures
Monitor wireless infrastructure using platforms such as SolarWinds, Cisco/Meraki dashboards
Troubleshoot and escalate issues related to wireless access points, signal degradation, and performance bottlenecks
Document service tickets, troubleshooting steps, and resolutions in the service management system

Requirements

Nice to have: ITIL
Nice to have: CompTIA A+
Nice to have: Network+

Skills

WiFi infrastructure Cisco Meraki Aruba WPA2-Enterprise RADIUS

Field Service Engineer II

Abbott · Posted Nov 5, 2026

Open

Remote, United States
Remote
Full-time · Mid
$27–$53 per hour
2–5 years

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A field-based, remote role within the Diagnostics Division responsible for installing, maintaining, and troubleshooting diagnostic instruments in the San Antonio, TX territory.

Compensation

The base pay for this position is $26.50 – $53.00/hour

Responsibilities

Install and maintain diagnostic systems: complete installations, preventive maintenance, and corrective repairs.
Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls.
Manage customer issues from start to resolution or escalation and build strong relationships.
Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation.
Follow all regulatory, quality system, and laboratory safety guidelines.

Requirements

Bachelor’s degree or equivalent relevant experience
Nice to have: Troubleshooting
Nice to have: Problem-solving
Nice to have: Laboratory instrumentation
Nice to have: Word

Skills

Engineering Laboratory Technology Valid Driver’s License

Customer Tech Suppt Tech II

rochester.wd5.myworkdayjobs.com/UR_Staff · Posted Nov 3, 2026

Open

Brighton, New York, United States
Full-time · Associate
$23–$33 per hour
2+ years

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Provides first and second level technical support for end-user computing devices, including desktops, laptops and mobile devices. Troubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration and maintenance of endpoint devices.

Compensation

$23.27 - $32.60

Responsibilities

Manages the setup, configuration, maintenance, and deployment of endpoint devices to supported user populations.
Assists with developing strategy for support of endpoint devices, including renewal/replacement recommendations and the use of technologies, such as remote troubleshooting tools, virtual desktop technologies, etc.
Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established service levels.
Troubleshoots and resolves device-related OS, connectivity or application issues.
Utilizes technical expertise to diagnose and resolve increasingly complex problems related to client technologies.

Requirements

High School diploma or equivalent
Nice to have: Extensive knowledge of current operating systems for PCs
Nice to have: Proficient in hardware break/fix and troubleshooting
Nice to have: Knowledge of Mac computers, handhelds and other peripheral devices

Skills

Customer service skills

Remote Technical Support Engineer

Remote Technical Support Engineer

Locations (2)

Compensation

Responsibilities

Requirements

Skills

Benefits

Analyst, Information Technology

Compensation

Responsibilities

Requirements

Skills

Delivery Manager

Responsibilities

Requirements

Skills

ASSOCIATE WIFI AND END-USER SUPPORT SPECIALIST

Responsibilities

Requirements

Skills

Field Service Engineer II

Compensation

Responsibilities

Requirements

Skills

Customer Tech Suppt Tech II

Compensation

Responsibilities

Requirements

Skills

Benefits

Benefits