Field Services Technician providing technical assistance and support for computer systems, software, hardware, and infrastructure in-person at a manufacturing facility.
Responsibilities
Provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure
Diagnose and resolve or route tickets accurately
Support Microsoft-based applications, Windows 7/10/11, MS Office suites
Familiarity with Active Directory, corporate mobile devices, cloud applications
Troubleshoot Cisco VPN connectivity
Requirements
Associate degree (preferred), minimum HS Diploma or GED with relevant experience
We are looking for an experienced and motivated Major Accounts Regional Sales Manager to own a defined set of named strategic, large accounts in our Canada territory.
Compensation
This is a remote position based out of Canada.
Responsibilities
Sell an AI SOC platform transforming SecOps from triage through remediation.
Own a named account list: build account plans, map buying committees, and prioritize accounts based on fit and intent.
Multi-thread into each account, from SOC and security engineering leaders up to the CISO and the business.
Partner with BDRs and marketing on account-based plays and targeted outbound into your list.
Develop relationships with prospects, customers, and channel partners.
Provide enterprise-level help desk escalation support, administer Microsoft 365 services, troubleshoot hardware and software issues, and manage IT assets across the organization.
Compensation
Competitive pay and benefits with a large employer (over 1600 employees nationwide)
Responsibilities
Handle and resolve complex user hardware, software, identity, access, Microsoft 365, endpoint, and network-related issues
Serve as the primary escalation point for Level 1 and Level 2 Help Desk issues
Log, update, and track all support requests using the request tracking platform
Administer and support Microsoft 365 services including Exchange Online, Teams, OneDrive, SharePoint
Guide customers through the process of integrating and implementing Keeper within their environment, ensuring a seamless transition from onboarding to full utilization.
Responsibilities
Collaborate with customers to understand their specific business needs and objectives for using our services, conducting thorough needs assessments to gather requirements and tailor the implementation plan accordingly
Configure Keeper to meet the unique requirements of each customer, ensuring optimal system performance and usability while customizing features, workflows, and integrations based on customer specifications
Develop and deliver training sessions to educate customers on using Keeper effectively and efficiently
Create comprehensive documentation, user guides, and knowledge resources to support customers in using the software
Offer continuous level 2 related technical support to customers, adeptly troubleshooting issues and efficiently resolving any concerns as they arise while proactively recognizing and rectifying project-related risks and issues, promptly escalating them when required
Requirements
Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience)
We are seeking a dedicated and vigilant Security Officer to join our team to maintain a safe and secure environment for employees, visitors, and assets.
Compensation
Pay: $16.50 per hour
Responsibilities
Monitor Main Entrance & Lobby
Complete Hourly Patrols of Facility & Parking Areas on Foot
Respond promptly to alarms, incidents, and emergencies, providing first aid and CPR as necessary
Operate Security Software and Apps to complete activity and incident reports
Collaborate with law enforcement agencies when necessary to ensure compliance with legal regulations
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