Responsible for day-to-day administration, maintenance, and health of the ServiceNow platform, including upgrades, releases, and support for ITSM, ITOM, SAM, CMDB/CSDM, and Workflow Data Fabric.
Compensation
The applicable salary or hourly wage range for this full-time role is $81,537.00 - $110,315.00 per year
Responsibilities
Perform daily health checks and monitor alerts across production and non production instances
Own platform upgrades, patching, and release management
Manage instance clones and sub production environments
Install, maintain, and troubleshoot MID Servers
Activate plugins and manage platform configuration
Requirements
Nice to have: ServiceNow Certified System Administrator (CSA)
Nice to have: ServiceNow Certified Application Developer (CAD)
Provide development, operations and maintenance support to a ServiceNow platform used by the Sponsor’s organization to track requests, tasks, and metrics.
Responsibilities
Implement configuration and customization of the platform to address business needs
Assist in establishing governance and change management
Develop custom workflows in the ServiceNow platform
Administer ServiceNow front-end and user roles, groups and permissions
Support data transformation activities
Requirements
Nice to have: Experience using the Sponsors ServiceNow Platform
Nice to have: Experience developing custom workflows in ServiceNow
This is a 6-month contractual position to ensure the reliable day-to-day operation and continuous improvement of the ServiceNow platform, including administration, CMDB, ITSM, ITOM Discovery, and IT Asset Management.
Responsibilities
Administering and supporting the ServiceNow platform, including resolving incidents, user issues, service requests, and escalations.
Supporting and maintaining ServiceNow ITSM, ITOM Discovery/CMDB, IT Asset Management, and Service Catalog functionality.
Configuring and enhancing catalog items, workflows, notifications, Client Scripts, Business Rules, Script Includes, metrics, and other platform components.
Creating and maintaining ServiceNow reports and dashboards to support operational visibility.
Documenting system configurations, platform changes, processes, and support procedures.
Requirements
Nice to have: JavaScript
Nice to have: ServiceNow Certified System Administrator (CSA)
Oversee the technical operation, reliability, security and performance of the ServiceNow platform for NATO’s Digital Endeavour.
Compensation
5 year contract with competitive tax-free salary and household and children’s allowances
Responsibilities
Keep critical services running by coordinating supporting infrastructure, network, identity and database teams
Keep the platform secure and compliant by overseeing upgrades, patching, vulnerability remediation and technical lifecycle activities
Lead technical delivery by coordinating System Administrators’ work and reviewing contractor configurations, developments and integrations
Build operational excellence by validating changes across environments, supporting ServiceNow and Boomi connectivity, and maintaining clear technical documentation and runbooks
Seeking a highly experienced ServiceNow Administrator to support and optimize a mature enterprise ServiceNow environment focusing on ITSM and SPM initiatives.
Compensation
The pay range for this position is $60.00 - $76.00/hr.
Responsibilities
Administer and support the enterprise ServiceNow platform
Serve as the primary point of contact for day-to-day platform administration
Configure and maintain workflows, forms, business rules, notifications, catalog items, and platform integrations
Support ongoing enhancements within ITSM and Strategic Portfolio Management (SPM)
Partner with business and IT stakeholders to gather requirements and implement improvements
Oversee the ServiceNow Service Catalog and Service Request Management practice, managing user access, fulfillment workflows, and catalog configurations.
Platform Engineer (ServiceNow)NewNATO · Brussels, Belgium
ServiceNow AdministratorTEKsystems · Fort Collins, US