Lead the implementation function across technical and product presales, new partner implementations, expansions, and support for existing partners across the UK, Europe, and the US.
Responsibilities
Lead and develop the implementation team
Set expectations, coach team members, and build the skills and capacity needed to support partner pipeline
Assist clients in implementing efficiencies in their payroll processes, providing support for day-to-day payroll related queries and maintaining solid relationships with clients.
Compensation
Salary: R17 850 CTC per month
Responsibilities
Understand client system setup and configuration
Resolve client queries on products and software within SLA
Troubleshoot issues in a centralized environment
Maintain communication with clients, updating details, and managing incidents
Build and maintain professional relationships with key client individuals
Requirements
Tertiary Qualification within payroll, tax, software implementation and consultation within the HRIS environment
Nice to have: Payroll software support channel experience
Nice to have: Payroll software environment experience
Nice to have: Payroll implementation/configuration experience
Assist clients in implementing efficiencies in their payroll processes, providing support for day-to-day payroll related queries and maintaining solid relationships with clients.
Compensation
Salary: R17 850 CTC per month
Responsibilities
Understand client system setup and configuration
Resolve client queries on products and software within SLA
Troubleshoot issues in a centralized environment
Maintain communication with clients, updating details, and managing incidents
Build and maintain professional relationships with key client individuals
Requirements
Tertiary Qualification within payroll, tax, software implementation and consultation within the HRIS environment
Nice to have: Payroll software support channel experience
Nice to have: Payroll software environment experience
Nice to have: Payroll implementation/configuration experience
Support, maintain, and integrate MCS applications within a smart factory environment, coordinating with IT and business stakeholders to ensure seamless operation of manufacturing systems.
Compensation
Salary Range: $71,000 – $110,000 annually (DOE)
Responsibilities
Maintain and support MCS applications
Analyze business and system requirements
Gather, document, and obtain stakeholder approval for system requirements
Develop, maintain, and enhance interfaces between MCS and MES
Support customers and internal teams in implementing and maintaining Unanet Connect and other integration solutions.
Compensation
The salary range for this opportunity is $74,305 - $87,418 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time.
Responsibilities
Configure and implement Unanet Connect integrations as standalone projects or as part of broader customer implementations
Assist with integration discovery and requirements gathering; document data flows, field mappings, dependencies, assumptions, and open questions for review
Develop, test, and maintain integration workflows using applicable tools, including Workato, and REST APIs
Troubleshoot integration and data-exchange issues; identify likely causes, document findings, communicate status, and escalate issues that require broader product, architecture, or engineering support
Support existing and legacy integrations, including routine updates, testing, documentation, and customer issue resolution
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field
As an Implementation & Training Specialist, you own the customer’s journey from install through go-live and early adoption. You’ll travel to dealerships to install and configure software, and train service teams.
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