Provide technical support for Velixo’s ERP Financial analysis Excel add‑in product, troubleshoot integration issues, assist customers, and build AI skills.
Responsibilities
Provide technical support for the ERP Financial analysis Excel add‑in product
Troubleshoot and resolve issues related to the product and its integration with Acumatica and Sage Intacct
Assist customers with reporting analysis and queries
Support customers and internal teams using AI assistants with Velixo and their ERP data, including MCP server setup
Troubleshoot AI tooling issues such as connector failures, skills that don’t trigger, and inaccurate outputs
Requirements
Bachelor’s degree in Information Technology, Computer Science, Finance, Accounting or a related field
As a Technical Support Representative at iHomefinder, you’ll be on the front lines assisting clients and partner web developers with the configuration, integration, and use of our hosted website and IDX search products.
Responsibilities
Provide responsive and friendly support via email, phone, and live chat
Troubleshoot and resolve technical issues related to website configuration, IDX integration, and third-party platforms (e.g., WordPress)
Collaborate with external web developers to assist with custom website integrations
Escalate advanced or unresolved issues to internal teams as needed
Identify and document support issues and resolutions to improve internal knowledge sharing
Provides technical support for personal computers, hardware, application software, operating systems and connectivity to networks; installs and configures hardware and software; troubleshoots desktop workstations and network equipment; assists with network operations and deployment of PCs, printers, cabling, switches, routers, and servers.
Responsibilities
Install, configure, maintain, and troubleshoot local desktop and network equipment
Provide technical support to users via support desk and network team
Assist network team with troubleshooting and equipment repair or upgrades
Maintain system documentation and hardware devices
Coordinate moves and installations with department heads
Provide L2/L3 technical support for production broadband network issues, troubleshoot across access, aggregation, transport, IP, routing, and customer-premises domains, and collaborate with NOC, engineering, and vendor teams to resolve incidents.
Compensation
Long-term Contract ( W2 only )
Responsibilities
Provide L2/L3 technical support for production broadband network issues
Product Manager – Lighting responsible for all phases of the product life‑cycle from conception through development to introduction of new products in Jasco’s lighting categories.
Responsibilities
Perform market research, factory sourcing, product evaluation, initial order placement, and follow‑up
Travel to Asia 1–3 times per year
Communicate with suppliers
Assist sales force in presenting and implementing plans to Jasco accounts
Provide training and technical support to Sales Staff, Representatives, Customer Service, Marketing, Consumer Relations, and Purchasing
Technical Support Engineer responsible for owning and resolving complex CSP and Partner Center escalations, troubleshooting across Microsoft cloud services, and collaborating with engineering and product teams.
Responsibilities
Own complex, high-impact CSP and Partner Center escalations from initial assessment through mitigation, resolution, and closure
Establish clear problem statement, business impact, scope, timeline, and technical investigation plan
Perform deep troubleshooting across Partner Center, identity and access, tenant and partner relationships, subscriptions, licensing, billing, commerce transactions, APIs, service integrations, and dependent cloud services
Analyze logs, telemetry, error patterns, service behavior, and case history to isolate root cause and identify the most effective recovery path
Develop and validate mitigations, workarounds, and recovery guidance while managing technical risk and customer impact
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Application Support SpecialistNewVelixo · Remote, Canada
Technical Support RepresentativeNewiHomefinder · Remote, US
Onboarding SpecialistNewLeagueApps · Remote
L2/L3 Network Technical Support Engineer – BroadbandNewInabia Software & Consulting Inc. · Redmond, US
Field Support Technical Manager (MaRS)NewECS Tech Inc · Norman, US