The Network and Systems Services Manager provides management of the day-to-day operations of the infrastructure and operations team that is responsible for the systems and networks related to the UNC System Office.
Locations (2)
Raleigh, North Carolina, United States
Chapel Hill, North Carolina, United States
Compensation
Salary Range: $135,000
Responsibilities
Manage day-to-day operations of the infrastructure and operations team
Provide leadership and strategic direction for the team
Install, configure, and support Linux and Windows servers
Maintain security posture and perform vulnerability management
Support and administer regional server infrastructure, primarily Windows Server and VMware, while acting as a Tier 2 escalation point and maintaining systems with enterprise tools.
Compensation
The pay range for this position is $30.00 - $35.00/hr.
Responsibilities
Maintain and troubleshoot Windows Server and VMware environments
Manage Active Directory and group policies
Monitor and maintain core datacenter systems
Assist with infrastructure projects and hybrid onsite/remote work
Responsible for managing or performing work associated with programming and configuration of internal end user applications that are integrated with business processes/data and IT infrastructure.
Responsibilities
Implement and monitor security policies, access controls, and ensure compliance with regulatory and organizational standards.
Analyze system performance, optimize configurations, and resolve complex technical issues and escalations to maintain reliability.
Design and implement Windows Server infrastructure solutions, including managing Active Directory, Group Policy, and domain services.
Oversee virtualization environments such as Hyper‑V and VMware, and plan and execute system upgrades and migrations to ensure scalability.
Identify and implement process automation opportunities, develop and maintain technical documentation and SOPs for operational efficiency.
Requirements
Bachelor’s Degree Computer Science, Information Technology, or related field
Design, implement, and maintain VMware-based infrastructure and hyperconverged storage systems supporting a large-scale enterprise data center.
Responsibilities
Design, implement, and maintain VMware-based infrastructure and related storage, troubleshooting and resolving storage-level problems.
Provide day-to-day data management and operational support for distributed data systems across the entire data lifecycle, including planning, device and component preparation, solution testing, data placement, backup retention, recall, recovery, and deletion.
Monitor and maintain hyperconverged infrastructure platforms (e.g., Dell EMC VxRail) to ensure optimal performance, availability, and reliability.
Administer and troubleshoot VMware vSAN environments, resolving storage and performance issues as they arise.
Perform capacity planning and performance analysis to proactively identify and address infrastructure growth needs.
Requirements
Bachelor's degree in related field or equivalent experience
Nice to have: federal government experience
Nice to have: VMware Certified Professional (VCP)
Nice to have: Dell EMC or VxRail-specific certifications
The Hyperconverged Infrastructure Engineer will design, implement, and maintain VMware-based infrastructure and hyperconverged storage systems supporting a large-scale enterprise data center.
Responsibilities
Design, implement, and maintain VMware-based infrastructure and related storage, troubleshooting and resolving storage-level problems.
Provide day-to-day data management and operational support for distributed data systems across the entire data lifecycle, including planning, device and component preparation, solution testing, data placement, backup retention, recall, recovery, and deletion.
Monitor and maintain hyperconverged infrastructure platforms (e.g., Dell EMC VxRail) to ensure optimal performance, availability, and reliability.
Administer and troubleshoot VMware vSAN environments, resolving storage and performance issues as they arise.
Perform capacity planning and performance analysis to proactively identify and address infrastructure growth needs.
Requirements
Bachelor's degree in related field or equivalent experience
Nice to have: VMware Certified Professional (VCP) - Data Center Virtualization
Nice to have: VCP - Desktop and Mobility
Nice to have: Dell EMC or VxRail-specific certifications
Provide technical assistance and support for complex field issues, proactively recommend improvements, diagnose root causes, and collaborate with development teams to resolve problems for INFINIDAT customers.
Responsibilities
Provide technical assistance and support for the most complex field issues
Provide proactive recommendations to customers for improving their use of INFINIDAT storage solutions and help maximize their satisfaction
Diagnose technical field issues down to the root cause
Represent INFINIDAT in a professional manner to customers and partners
Actively contribute to the configuration, layout, and management of INFINIDAT products
Support the design, implementation, and operational management of enterprise Data Center and Core Infrastructure across global and manufacturing environments.
Responsibilities
Support design, deployment, optimization, and lifecycle management of enterprise Data Center and Core Infrastructure platforms across regional and manufacturing environments.
Implement and manage virtualization platforms including VMware vSphere, vCenter, ESXi, and Azure Local environments.
Support Windows Server infrastructure including Active Directory, Group Policy, DNS, and core enterprise services.
Manage backup and disaster recovery solutions using Veeam and Commvault to ensure business continuity and resilience.
Support enterprise storage infrastructure including NAS platforms, replication, snapshots, storage virtualization, and performance optimization.
Requirements
Bachelor’s degree in computer science, Information Technology, Engineering, or related field
Nice to have: knowledge of cybersecurity frameworks such as NIST and IEC 62443
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