IT Support Specialists provide high-quality, technical software support to end-users in-person, over the phone, by e-mail, by instant message, or by the ticketing system.
Compensation
The annual hiring range for this position is $22.15-$61.08
Pay Range: $28.07 - $33.96 per hour
Responsibilities
Interacts with end-users to provide technical support in response to application or system issues
Provides high-quality customer service while using technical expertise to support end-users in-person, on the phone, by e-mail, by instant message, or by a case management system
Provides the first level of contact and response to requests for general IT support
Conducts and manages the logging of issues and generation of trouble service requests
As a Senior Software Engineer within the Developer Experience team you will serve as the customer-facing operations owner of the developer tooling ecosystem supporting fellow software engineers’ day-to-day work. This is a hybrid role balancing steady-state operations and the engineering work that meaningfully advances the tooling and the people who depend on them.
Responsibilities
Build and deliver technical solutions in support of services provided by the team.
Collaborate with various roles and teams to develop user stories, estimates, and work plans.
Create and maintain standardized developer tooling configurations and distribution mechanisms.
Lead or contribute to developer experience initiatives, using data to identify the highest impact friction points and build solutions that address them at scale.
Participate in architecture reviews and contribute to the overall platform roadmap.
Requirements
Bachelor’s degree in a technical field or equivalent practical experience
Nice to have: SDLC platforms
Nice to have: Internal developer portals
Nice to have: IDE plugin or extension management
Nice to have: Developer experience metric frameworks
Lead and manage a team of technical support personnel, overseeing hardware and software issues across the company and implementing system performance solutions.
Compensation
The annual base salary range for this position is $111,600 to $129,300 plus annual bonus.
Responsibilities
Oversee a team of technical support personnel
Coordinate site visits and resolve open tickets related to hardware and software issues
Lead and manage cybersecurity and infrastructure projects, coordinating global virtual teams and ensuring delivery of CISO initiatives.
Compensation
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $106,575.00 - $177,625.00. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
Responsibilities
Manage cybersecurity and infrastructure initiatives
Lead project planning, execution, monitoring, and control
Gather and document business and technical requirements
Play a key role in shaping how autonomous ground systems navigate safely, efficiently, and robustly through complex environments by developing motion planning capabilities.
Responsibilities
Take technical ownership of motion planning capabilities, contributing to the architecture, technical roadmap, and quality of the systems that enable autonomous ground vehicles to navigate complex environments.
Design and develop robust motion planning solutions, translating perception inputs, localization data, maps, mission objectives, and vehicle constraints into safe and executable decisions and trajectories.
Contribute hands-on to complex engineering challenges, investigating planning failures, improving algorithms, debugging system-level issues, and optimizing performance for real-world vehicle operation.
Drive strong engineering decisions, leading technical discussions, challenging assumptions, evaluating trade-offs, and helping teams make pragmatic and sustainable architectural choices.
Translate operational and product needs into technical solutions, working with relevant stakeholders to define clear requirements, priorities, interfaces, and implementation plans.
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems, managing IT system infrastructure and related processes, and providing Tier 1 and Tier 2 support.
Develop, implement, and maintain test methods, procedures, and specifications to verify product functionality and performance for new semiconductor equipment.
Compensation
CA San Francisco Bay Area Salary Range for this position: $73,000.00 - $159,000.00.
Responsibilities
Develop, implement, and maintain test methods, procedures, and specifications to verify product functionality and performance for new products.
Participate in design reviews and cross-functional teams to assess test impact, provide Design for Test and Manufacturability feedback, and help define test requirements and acceptance criteria early.
Develop, debug, and improve automated test content using scripting and software tools, using simulators, virtual environments, or bench hardware before the first physical build.
Support during Virtual Build to assess test architecture, fixture needs, facilities, and design stability, and carry findings into physical builds.
Design, validate, and support deployment of test fixtures and test hardware.
Performs the creation and maintenance of the enterprise-wide network and computing systems, while providing support to peer staff and end users.
Responsibilities
Assist with managing enterprise systems through effective implementation, integration, security and maintenance of networks, servers, operating systems, services, applications, and databases.
Perform and manage backups, identify operational problems, and contribute to their resolution.
Support peer staff with technical assistance in response to customer service goals and call escalation procedures.
Investigate problems in systems, processes, and services.
Assist with the implementation of agreed upon remedies and preventative measures.
Requirements
Bachelor’s degree in computer science, MIS, or a related subject
Provides operational support across Avangrid Networks to support the execution of the information security roadmap while ensuring a secure and stable production system environment.
Compensation
$84,400 - $105,500
Responsibilities
Support the Manager of Cyber Operations to assure a stable and secure production environment for Avangrid Networks.
Evaluate monthly operating system patches for applicability and advising/assuring that patches are deployed by the Infrastructure team.
Review vulnerability scans and work with application subject matter experts and the Infrastructure team to remediate identified security vulnerabilities.
Work with application subject matter experts to assure the periodic evaluation of system patches and upgrades are completed.
Work with team to assure newly deployed network infrastructure, server operating system, application systems are implemented in compliance with documented policies and procedures including system hardening and baseline scanning.
Requirements
Master’s Degree in Engineering, Computer Science, or technical related degree
Bachelor’s Degree in Engineering, Computer Science, or technical related degree
The Onboarding Field Trainer sets new Design Consultants up for success during the critical onboarding period. This role delivers primarily virtual training that builds new hires' product knowledge, systems proficiency, and command of company processes, while also supporting local field teams through in-field observations and coaching.
Compensation
Annual base salary: $70,000. Bonus target range: 5% - 10%
Responsibilities
Deliver virtual onboarding training to new Design Consultants on product knowledge, systems, and company processes.
Follow and deliver structured curriculum as designed, adhering to scheduled programming while maintaining learner engagement.
Facilitate engaging, interactive virtual sessions that build skill through practice, not just presentation.
Support new-hire certification and skill assessments during onboarding.
Participate in periodic observation of training delivery by the Onboarding Field Training Manager.
System Software ManagerNewStanley Martin Homes · Reston, US
CISO Technical Project ManagerNTT DATA Services · Irving, US
System Network Administrator Level 0Wyetech · Laurel, US+7 more
Test Engineer 2Lam Research · Fremont, US
Onboarding Field Trainer3 Day Blinds (Corporate) · Sacramento, US