Oversee day‑to‑day operation of IT environments, ensuring critical services remain stable, secure and available.
Compensation
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Responsibilities
Supervise scheduled production activities, system health, alerts and batch processing
Coordinate incident response and initiate recovery actions
Analyse recurring incidents and document findings
Verify prerequisites and coordinate controlled implementation of software releases and infrastructure changes
Ensure 24/7 service coverage within shift schedule
Requirements
Bachelor's degree in Computer Science, Information Technology or comparable field
The Senior Wintel Engineer is responsible for the design, administration, automation, security, and modernization of enterprise Windows infrastructure, identity services, virtualization platforms, cloud services, messaging systems, endpoint management, and security technologies. This role serves as a technical SME for Windows, Active Directory, Entra ID, Messaging, Automation, Virtualization, VDI, and Microsoft Cloud technologies.
Responsibilities
Design, develop, and maintain automation solutions across infrastructure, identity, messaging, virtualization, and endpoint platforms.
Develop advanced PowerShell automation for operational tasks, provisioning, compliance, monitoring, reporting, and remediation.
Automate server builds, patching, configuration management, health checks, certificate renewals, user lifecycle processes, and monitoring activities.
Create self-healing solutions to reduce repetitive operational workload.
Develop integrations utilizing Microsoft Graph API, Exchange PowerShell, Azure PowerShell, and REST APIs.
Seeking an exceptional Senior Systems Engineer with strong knowledge of Windows and virtualization platforms and extensive experience in building and maintaining mission-critical IT infrastructure.
Compensation
USD 136,500-184,700 / year
Responsibilities
Design, build, maintain and monitor our mission-critical Windows enterprise infrastructure systems and services across global footprint.
Manage our Global Active Directory & Microsoft Entra ID (formerly Azure AD) environment.
Maintain a secure and stable IT environment; Deploying patch management software, policy enforcement, systems hardening and systems / software upgrades.
Manage enterprise backup and disaster recovery solutions.
Create and maintain detailed documentation of system design, implementation and configuration.
A technical-heavy role focused on Microsoft Azure infrastructure, CI/CD pipelines, infrastructure as code, and internal IT systems administration within a regulated insurance environment.
Responsibilities
Azure Cloud Administration: Manage and support Azure subscriptions, resource groups, App Services, Azure Functions, Storage Accounts, Azure SQL resources, Service Bus, networking, Key Vault, monitoring, backups, etc.
DevOps & CI/CD: Build, maintain, and improve Azure DevOps pipelines for build, testing, deployment, and release management.
Infrastructure as Code & Automation: Develop and maintain Bicep, ARM, Terraform, PowerShell, or similar automation for infrastructure provisioning and configuration.
Monitoring & Production Support: Configure Azure Monitor, Application Insights, Log Analytics, alerts, dashboards, availability monitoring, and performance metrics.
Systems Engineering: Administer and troubleshoot Windows servers, operating systems, DNS, DHCP, certificates, file services, authentication, scheduled services, and other corporate infrastructure.
Requirements
Bachelors degree in Computer Science, Information Technology, Information Systems, or related discipline - or equivalent professional experience
Lead technical assessment, planning, remediation, implementation, and validation work required to transition acquired and existing practices to Integrated Dermatology standards.
Responsibilities
Lead technical discovery, due diligence, planning, implementation, validation, and post-transition stabilization for practice acquisitions, onboarding projects, and technology transitions.
Lead and coordinate technical workstreams associated with practice acquisitions, facility relocations, network upgrades, Microsoft 365 migrations, and infrastructure modernization initiatives.
Conduct onsite and remote assessments of practice environments, including Microsoft 365, internet connectivity, firewalls, switches, wireless access points, VPNs, servers, endpoints, voice services, cabling, security controls, and application dependencies.
Develop and execute prioritized remediation plans that align acquired and existing practices with Integrated Dermatology network, security, Microsoft 365, endpoint, infrastructure, and documentation standards.
Lead Microsoft 365 migration activities for acquired practices, including technical discovery, migration planning, domain and identity coordination, Exchange Online, OneDrive, SharePoint and Teams migration, cutover support, validation, and post-migration stabilization.
Requirements
Bachelor’s degree in Information Technology, Information Systems, Engineering, or a related field
Deliver high-quality, courteous, and professional technical support to end users, resolving issues promptly and effectively.
Responsibilities
Support daily helpdesk operations, including maintaining appropriate telephone coverage and ensuring tickets are assigned and progressed without delay.
Identify high-priority incidents and manage them in line with established escalation processes.
Partner with the team to troubleshoot and resolve technical issues using a logical, methodical approach.
Identify and drive opportunities to improve end-user services through the practical use of AI technologies, while staying current on developments in the AI space.
Develop and maintain technical documentation and share knowledge to strengthen team capability and service consistency.