Support day‑to‑day technology for charter schools, providing on‑site troubleshooting, installations, and maintenance while coordinating with remote teams.
Locations (2)
Washington, District of Columbia, United States
Baltimore
Compensation
A competitive compensation package with generous benefits and bonus potential.
Responsibilities
Provide on‑site technical support and problem resolution
Manage installation, repairs, and maintenance of workstations, network equipment and peripherals
Troubleshoot and identify root causes of technical issues
Collaborate with project teams on as‑needed projects
Act as liaison between on‑site operations and remote IT support team
Requirements
Bachelor’s Degree in a Technology related field or equivalent certifications
Manage customer problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud products.
Responsibilities
Manage customer problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud products.
Contribute to customer-facing documentation and the processes or policies that scale the mission-critical service organization as Google grows.
Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
Analyze customer issues and advocate for their needs with cross-functional teams including product and engineering to improve the product and drive high-quality production.
Work as part of a team of Engineers/Consultants that globally ensure 24-hour customer support, which includes sometimes working non-standard hours or shifts.
Requirements
Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
Nice to have: implementing, administering, and troubleshooting network infrastructure devices
Nice to have: using techniques such as packet capture/packet analysis
The System Administrator provides onsite IT support for the operations and maintenance of ground systems for NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions.
Locations (2)
Suitland, Maryland, United States
College Park, Maryland, United States
Compensation
approximately $89,000 - 99,000/yr
Responsibilities
Troubleshoot real-time anomalies.
Ensure accountability and proper operation of all hardware and software.
Set up and maintain automated alerts and reports.
OS and software installations, upgrades, and security patches/virus protection.
Service Engineer responsible for maintaining, troubleshooting, upgrading and configuring Emerson automation systems across client sites in the Netherlands and Belgium.
Locations (3)
Rijswijk, Zuid Holland, Netherlands
Sittard, Zuid Holland, Netherlands
Belgium
Responsibilities
Maintain and troubleshoot Emerson automation systems
Install and configure software on hardware
Upgrade, replace and expand existing systems
Check networks, virtual environments, Windows systems, hotfixes, domains and access rights
Analyze and resolve faults on site or remotely from Rijswijk
Requirements
Technical education or equivalent experience
Nice to have: Experience with DeltaV or Emerson Process Management systems
Electrical Technician IV – Electrical Ground Support Equipment (EGSE) supporting design, test, and sustainment of EGSE and test support equipment for launch vehicles.