The AIN Marketing Manager, AI Technology Specialist will serve as a franchise partner to the U.S. Oncology Business Unit, helping teams translate business challenges into practical, responsible, and scalable AI-enabled solutions.
Responsibilities
Identify AI opportunities and prioritize them
Conduct discovery sessions and workflow assessments
Translate business problems into clear AI use cases and functional requirements
Maintain an integrated pipeline of AI opportunities
The Operational Service Excellence Manager will define and improve the processes, standards and ways of working used across Radiant’s Service Management, Infrastructure Operations and Data Centre Operations teams. This is a hands-on role focused on building structure from the ground up.
Responsibilities
Define consistent approach to incident, major incident, change, problem, and request management
Establish clear roles, escalation paths, customer communications and post-incident reviews
Define the service management onboarding process for new customers including runbooks, escalation matrices, contacts, service readiness checks, and go-live requirements
Create standard operating procedures and runbooks for Data Centre Operations, Infrastructure Operations, SRE, hardware installation, fault handling, RMA, and decommissioning
Define clear handoffs between L1, L2 and L3 teams, and between onsite and remote operations
Lead and build the IAM and Workplace Technology roadmap, automate access workflows, and manage identity and access for a fast‑growing payments company.
Lead the support and incident management for Jack Henry Synergy and digital banking applications, ensuring operational excellence and continuous service delivery.
Compensation
The annual salary for this position is between $80,000 - $125,000 depending on experience and other qualifications of the successful candidate.
Responsibilities
Serve as primary support lead for Jack Henry Synergy document management, reporting, and capture solutions
Monitor and validate daily document capture batches and reporting processes
Lead incident resolution for reporting failures, image capture issues, document retrieval problems, and integration failures
Partner with business users, operations teams, and vendors to ensure uninterrupted service delivery
Maintain operational procedures, support documentation, and audit artifacts
Lead the design, governance and continuous improvement of the Wholesale Banking Group client lifecycle from prospect readiness and onboarding through KYC maintenance, client reviews, data governance, lifecycle system ownership and offboarding.
Responsibilities
Define and maintain the WBG client lifecycle strategy, target operating model and roadmap.
Provide remote technical support to Atlas Technica Team Members across internal systems, applications, devices, and workplace technologies, and administer and improve internal IT platforms.
Locations (2)
Cape Town, Western Cape, South Africa
Lima, Peru
Responsibilities
Provide remote technical support to Atlas Technica Team Members across internal systems, applications, devices, and workplace technologies
Support employee onboarding, offboarding, access provisioning, account administration, and other internal technology lifecycle activities
Administer and support Microsoft 365 technologies, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, and Microsoft Entra ID
Troubleshoot employee issues involving Microsoft Windows, Microsoft Office applications, authentication, connectivity, collaboration tools, and other internal business applications
Manage and support systems, applications, and tools used by Atlas Team Members to perform their day-to-day responsibilities
Support the design, development and implementation of secure and sustainable digital solutions using Microsoft Power Platform and related technologies.
Compensation
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
Responsibilities
Write program code to support the development and implementation of efficient and effective IT solution components.
Keep up-to-date technical systems documentation for developed IT solutions to support systems maintenance.
Perform unit and integrated testing of new, enhanced or fixed code to ensure completeness and adherence to technical specifications.
Assist in the installation, configuration and customization of IT systems ensuring compliance with WFP’s IT standards, guidelines and procedures.
Assist in the release of IT systems and provide early-life support to prepare for and enable proper use of the IT solution.
Requirements
Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Nice to have: experience with APIs, data modelling, connectors and role-based security
Nice to have: knowledge of Power Platform governance, ALM and environment management
Nice to have: experience integrating solutions with Microsoft 365, SharePoint and SQL
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