Provide technical support for enterprise hardware and software, troubleshoot system components, implement new and replacement systems, and supervise junior staff within the Technology Public Safety Systems Division.
Senior Systems Administrator responsible for maintaining, monitoring, and troubleshooting critical infrastructure across cloud-hosted and on-premises platforms, ensuring reliability and security for Bluestaq’s mission-critical operations.
Compensation
$80,000—$105,000 USD
Responsibilities
Maintain and support the integrity of system networks through technical support and configuration management
Perform daily maintenance, monitoring, and troubleshooting of applications, networking problems, and systems issues across both cloud-hosted and on-premises platforms
Serve as a primary escalation point (Tier 2/3) for infrastructure incidents, outages, and performance degradation
Administer Active Directory including GPO, role-based access controls, and user/group policy management
Support cloud identity and access management (IAM) tools and practices
Maintain secure, reliable, and efficient operation of technology systems across York General, supporting Windows servers, virtual environments, storage, backups, Microsoft 365, networking, cybersecurity, and healthcare technologies.
Responsibilities
Managing and supporting Windows servers, virtual environments, storage systems, backups, and monitoring platforms
Administering Microsoft 365, Active Directory, Microsoft Entra ID, user accounts, licensing, and authentication systems
Supporting desktops, laptops, mobile devices, printers, and related technologies
Maintaining wired and wireless networks, remote connectivity, and communication platforms
Supporting healthcare technologies including clinical applications, nurse call systems, access control, surveillance systems, and other connected technologies
Requirements
Associate's degree in Information Technology, Computer Systems, Networking, Cybersecurity, or a related field, or equivalent experience
Nice to have: Industry-recognized IT certifications (CompTIA, Microsoft, VMware, Cisco, etc.)
Provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a facility in Corning, NY.
Responsibilities
Provide technical assistance and support for service requests/incidents
Diagnose and resolve or route tickets
Administer Active Directory
Support corporate mobile devices
Troubleshoot Cisco VPN and Citrix connectivity
Requirements
Associates Degree (preferred), HS Diploma or GED Minimum Required
As a EUC Engineer you are a frontline ambassador for IT, making sure colleagues in Tokyo and across the region receive timely, professional support. You’ll take ownership of incidents and requests, advocate for the end user, and work with global escalation teams to restore service quickly.
Responsibilities
Provide on-site desktop support in the Tokyo office and remote support to users in other locations, resolving issues at first contact wherever possible
Triage and resolve incidents and service requests via ServiceNow, phone, email, chat, and monitoring tools
Support Windows and macOS environments, including device builds, deployments, upgrades, and administration of core EUC technologies such as Active Directory, Entra ID, and endpoint management tools
Support audio-visual systems, meeting room technology, and workstation testing and rollouts, as well as business-critical users including the trading floor and senior stakeholders
Manage vendor relationships, local procurement, and asset management, and help coordinate the IT elements of Business Continuity, Tech & Ops Risk, and Vendor Risk Management in Tokyo
Senior Windows Systems & Active Directory Administrator responsible for administering, securing, and optimizing enterprise Windows Server and Active Directory environments while leading a team of infrastructure professionals.
Compensation
Rate: $60–$65/hour
Conversion Salary: $135,000 base + 10% bonus
Responsibilities
Administer, secure, and maintain enterprise-level Windows Server and Active Directory infrastructure.
Manage core Active Directory services including Domain Controllers, Group Policy, DNS, DHCP, PKI, replication, authentication services, and directory components.
Design, implement, and maintain Group Policy Objects to support security, configuration management, and operational consistency.
Monitor and optimize the performance, availability, and reliability of Windows Server and Active Directory environments.
Troubleshoot complex system, authentication, replication, and directory-related issues across enterprise infrastructure.
Requirements
Nice to have: Leading teams of 10+ infrastructure professionals
Responsible for delivery, setup, troubleshooting, repair, maintenance, and support of desktop and endpoint systems.
Locations (2)
Mission, Washington, United States
Spokane, Washington, United States
Compensation
Hiring Range: $28.77 to $36.98 per hour System Technician I: 1+ years Windows OS Experience, Windows Desktop/Laptop support experience, Printer support experience Hiring Range: $32.70 to $42.18 per hour
Responsibilities
Deploy in-portfolio technology per established procedures
Provide direct customer service with users in deploying and configuring technology
Execute assignments in compliance with department SLA targets
Provide personal support of deployed technologies through various channels
Troubleshoot and determine root cause for defects and breakdowns
Requirements
High School diploma or GED required
Vocational or AA degree in Information Systems, Computer Science, MIS, Mathematics, Engineering or related field preferred
The IT Manager delivers IT services for ProMach companies within the Systems & Process and Secondary Packaging Business Units. This role serves as a primary escalation point for IT support needs and works with division IT resources to ensure system hardware, software and related IT procedures adhere to corporate standards.
Responsibilities
Provides technical leadership, mentoring and support for members of the IT Team
Documents and maintains division specific IT procedures and user facing content
Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards
Performs project management for IT-related efforts
Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes
Requirements
Bachelor’s Degree in Information Systems or similar area of technical study