We are seeking a remote Client Service Manager to join our Medical Malpractice team and deliver exceptional service to healthcare clients and professional liability insureds. This role is ideal for an experienced insurance professional with a strong understanding of medical malpractice Who can effectively manage a specialized book of business in a fast-paced environment.
Responsibilities
Manage an assigned portfolio of medical malpractice and healthcare-related accounts
Lead the renewal process to ensure the best possible insurance solutions are delivered in a timely and professional manner
Build, maintain, and strengthen client relationships through proactive service and consultative support
Serve as the primary contact for clients regarding policy servicing, renewals, endorsements, and coverage questions
Provide expertise on claims-made policy forms, coverage triggers, retroactive dates, extended reporting provisions, and related liability issues
Requirements
Nice to have: Direct experience with medical malpractice insurance
Join our Commercial team as a Client Service Manager to provide exceptional service and deliver tailored insurance solutions, managing renewals, building client relationships, and mentoring team members.
Responsibilities
Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service.
Help your team address client risk management needs through consultative conversations and personalized strategies.
Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth.
Represent the brand and culture with hospitality, using banking solutions and technology to deliver exceptional client experiences and build trusted relationships.
Locations (2)
Fort Myers, Florida, United States
Cape Coral, Florida, United States
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Deliver attentive and friendly service by greeting clients and managing lobby traffic
Provide account servicing, maintenance, and open new accounts while complying with regulations
Educate and assist clients with day-to-day banking transactions using self-service options
Build meaningful client relationships by actively listening and sharing product knowledge
Perform branch operations, including managing cash devices
Join us as an Account Executive and leverage your proven goal-driven mindset, fast-paced work ethic, and exceptional client service skills to identify and develop new business opportunities and cultivate existing business using iHeart’s Broadcast + Digital Marketing Products.
Compensation
You'll have the opportunity for uncapped commission, and the ability to grow business across all categories on a local, regional, and national level no matter where you live
Responsibilities
Identify and develop new business opportunities through in-person meetings with clients and research
Consistent daily cold-calling
Cultivate existing business using the full suite of products
Collaborate with internal partners to drive revenue
Create effective marketing campaigns
Requirements
High School Diploma
College Degree
Nice to have: Digital/Media Sales experience
Nice to have: Managing complex, multi-platform campaigns
Oversee client communications and travel service details to ensure a smooth, professional experience throughout the travel planning and booking process.
Responsibilities
Oversee ongoing client communications related to travel bookings, itineraries, and service updates
Ensure timely follow-ups, booking confirmations, and status updates are delivered to clients
Coordinate scheduling, travel documentation, and client requests with accuracy
Proactively identify and resolve issues to maintain a seamless travel experience
Maintain detailed client records and booking information across internal systems
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