Provide excellent customer service, manage sales and service activities, support digital migration, and ensure compliance with governance and audit requirements.
Compensation
Please note that this is a 12-Month Hourly Rate Contract (FNB Branch)
Responsibilities
Serve customers promptly and professionally
Deliver an excellent customer experience aligned to Balanced Scorecard service standards
Achieve net profit growth through effective sales and service support
Manage the migration of customers from traditional transactions to Self‑Service and digital channels
Grow the active customer account base to expand overall client engagement
Requirements
Grade 12/NQF Level 4
NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
We are looking for a Sales Cx Team Lead for a supplier servicing dental offices with home care products. A skilled team leader will work closely with the sales team and will set the direction for the team, ensuring expectations are clearly defined and delivered on time and with quality.
Compensation
Annual Base Salary of CAD $55,000, plus a performance bonus of up to 5% based on meeting KPI targets.
Responsibilities
Actively involved in the day-to-day operations of the sales and customer service team.
Ensuring priorities are correctly defined, prioritized, and delivered.
Coach and mentor the team, driving the uplift of skills, and helping them work through complex problems.
Identifying opportunities for growth and encouraging team members to embrace continuous learning.
The Advisor Services Service Specialist provides fast and reliable guidance to Financial Advisors and their Service Staff as they utilize the AssetMark platform to serve their clients’ investment and financial planning needs.
Compensation
The annual amount for this position is between $60,000-$65,000.
Responsibilities
Provide fast and accurate phone-based support to inbound inquiries and requests
Provide guidance on required paperwork across multiple Custodians and assistance with completing it accurately
Maintain full ownership of all calls including any additional research and follow-up required
Ability to de-escalate calls and provide confidence instilling resolutions
Collaborate with a variety of internal teams to deliver reliable answers and oversight to client requests
Requirements
Bachelor’s degree or equivalent professional work experience
Deliver high quality Personal Training sessions, including programming plans and guiding members in the gym environment to support them to achieve their goals.
Compensation
50% net revenue and £5 on top when you run your 16th session each week. (minimum £16.00 per session and £21 per session from your 16th, weekly)
The Brand Manager leads day-to-day brand support and execution for assigned client accounts, ensuring client priorities are translated into coordinated operational plans and consistent program delivery.
Responsibilities
Lead day-to-day brand operations, translating client expectations and business priorities into actionable plans, deliverables, and team responsibilities.
Serve as a primary operational point of contact for assigned client relationships, maintaining regular communication and addressing service needs and concerns.
Partner with the Director of Brand Partnership, Sr. Manager of Client Partnerships, and field operations to coordinate program execution, oversee field shift reporting, and resolve operational challenges.
Proactively identify client needs, operational gaps, and opportunities for improvement; develop recommendations and coordinate solutions rather than relying solely on client direction.
Oversee brand reporting, deliverables, timelines, and communication to ensure accuracy, responsiveness, and consistent service delivery.
Requirements
Associate’s degree
Bachelor’s degree preferred
Nice to have: supervisory or team leadership experience
The Lending Specialist provides prompt, high‑quality customer service while collaborating effectively within a team environment across multiple branches and regional lending personnel.