Serve as a named resource and partner for customer organizations, building trusting relationships and acting as a technical resource for day-to-day operational needs.
Compensation
Salary Range: $76,000 - $95,000 + variable pay
Responsibilities
Act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through resolution.
Analyzing customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks.
Act as the voice of the customer internally to advocate for their needs.
Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs.
Providing proactive guidance on Ping's features based on the customer's interests and business objectives.
Lead and support the administration of critical server, virtualization, storage, backup, identity, endpoint, and cloud infrastructure for Southside Electric Cooperative.
Responsibilities
Administer servers, virtual environments, storage, operating systems, and enterprise technology platforms
Monitor system health, capacity, performance, patching, availability, and emerging risks
Administer Microsoft 365, Exchange Online, SharePoint, OneDrive, Teams, Entra ID, Active Directory, Group Policy, DNS, DHCP, and certificate services
Manage user accounts, permissions, security groups, mailbox access, privileged access, and device access
Strengthen organizational resilience through backup administration, restoration testing, disaster recovery planning, system documentation, and support for business continuity objectives
Requirements
Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Computer Engineering, or Business Information Systems
As the VP of Engineering for DBaaS, you will lead the teams that build, ship, and run every way customers consume YugabyteDB as a service. You will own the roadmap delivery, quality, and operation of YugabyteDB Aeon, Aeon BYOC, YugabyteDB Anywhere, and yugabyted.
Compensation
USD 280,000-USD 310,000, inclusive of variable/incentive for some roles.
Responsibilities
Lead and grow the DBaaS engineering organization, including hiring, mentoring, performance reviews, and developing the next generation of engineering leaders
Own delivery of the roadmap for YugabyteDB Aeon, Aeon BYOC, YugabyteDB Anywhere, and yugabyted, in partnership with Product
Own the availability, performance, and cost efficiency of YugabyteDB Aeon, using SLOs and SRE golden signals to guide priorities
Establish and lead the process for incident response, postmortems, and on-call across databases and infrastructure
Lead the Security charter, including secure design, encryption and key management, vulnerability management, and compliance certifications
Position:
eInfochips_Azure Devops (DFS)
Job Description:
QUALIFICATIONS
Our ideal candidate would have the following qualifications:
6+ years in a technical position. Desired degree in Computer Science, Engineering or Equivalent Experience.
Certification in Microsoft, AWS and/or competing Cloud Technologies is desired. (Az-203/204)
Good to have Docker/Kubernetes knowledge and/or certification
Passion for customers and focus on delivering the right customer experience.
Ability to learn new technology in a fast-paced environment. Ability to deal with ambiguity.
Deep Understanding of cloud computing technologies across Windows and Linux, with demonstrated hands-on experience on one or more of the following domains:
Azure Core Platform:Compute, Storage, Networking required
AKS or Kubernetes engineering highly desired
Data Platform:SQL Server, Azure SQL DB, Azure Data Factory, CosmosDB
Azure Application Development or support experiences with Azure PaaS services(Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Web Apps, etc.)
Identity and Authentication: SSO/Federation, AD/Azure AD etc.
Experience in one or more automation languages (PowerShell, Python, and Open Source) desired.
Job Type: Full-time
Location:
IN-KA-Bangalore, India (eInfochips)
Time Type:
Full time
Job Category:
Engineering Services
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