Associate Technology Engineer in National Grid’s Graduate Development Program, focusing on endpoint management and digital employee experience.
Locations (2)
Marlboro, Massachusetts, United States
Waltham, Massachusetts, United States
Compensation
Competitive salary ranging from $74,000 to $86,000, plus a comprehensive benefits package
Responsibilities
Support the design, configuration, testing, and implementation of endpoint solutions across Windows, macOS, and iOS environments.
Help manage device enrollment, provisioning, configuration, application deployment, patching, compliance, security, and operating system lifecycle activities.
Use tools such as Microsoft Intune, Jamf, and Nexthink to support device health, endpoint management, analytics, and the digital employee experience.
Develop and maintain scripts, configuration standards, test plans, implementation procedures, and technical documentation.
Investigate technical issues, review device logs and configuration data, and work with experienced engineers and operational teams to identify lasting solutions.
A
IT Help Desk Technician (Windows) – Contract
Atlantic Partners Corporation · Posted Nov 3, 2026
Oversees day-to-day operations of the Cellular Services program, ensuring service delivery, vendor performance, billing accuracy, and compliance with SLAs.
Compensation
The projected compensation range for this position is $43,700.00 to $90,000.00 (annualized USD).
Responsibilities
Oversee program operations, assign and prioritize work, guide team activities, and monitor performance against SLAs and deadlines.
Manage vendor relationships, contracts, and service accounts, serving as the primary contact for performance management and issue resolution.
Process and reconcile vendor invoices, investigate billing discrepancies, validate charges, and ensure accurate account allocation and payment records.
Coordinate procurement and inventory activities, including hardware and service ordering, device provisioning, service activation, and equipment lifecycle tracking.
Use ServiceNow to manage service requests, track issues, and coordinate workflows.
Oversees day‑to‑day operations of the Cellular Services program, ensuring service delivery, vendor performance, billing accuracy, and compliance with SLAs and contractual requirements.
Compensation
The projected compensation range for this position is $43,700.00 to $90,000.00 (annualized USD).
Responsibilities
Oversee program operations, assign and prioritize work, guide team activities, and monitor performance against SLAs and deadlines.
Manage vendor relationships, contracts, and service accounts, serving as the primary contact for performance management and issue resolution.
Process and reconcile vendor invoices, investigate billing discrepancies, validate charges, and ensure accurate account allocation and payment records.
Coordinate procurement and inventory activities, including hardware and service ordering, device provisioning, service activation, and equipment lifecycle tracking.
Use ServiceNow to manage service requests, track issues, and coordinate workflows.
The salary range for this role is between $99,000 and $112,000 depending on skills and qualifications of the candidate.
Responsibilities
Lead Field Services operations across multiple customer locations
Ensure consistent delivery of onsite support for laptops, desktops, Mac devices, mobile devices, peripherals, printers/MFDs, meeting-room technology, and Smart Hands activities
Ensure service delivery aligns with defined SLAs, KPIs, XLAs and customer expectations
Act as the regional escalation point for critical incidents, service disruptions and operational issues
Coordinate with Service Desk, infrastructure teams, client support organizations and third-party vendors for effective issue resolution
Support all aspects of warehouse operations related to technology hardware, including receiving, inventory management, device provisioning, kitting, quality inspection, order fulfillment, and shipping.
Responsibilities
Receive and inspect inbound shipments
Verify product quantities and serial numbers
Scan and record devices in the inventory management system
Generate and apply product identification, tracking, and shipping labels
Support all aspects of warehouse operations related to technology hardware, including receiving, inventory management, device provisioning, kitting, quality inspection, order fulfillment, and shipping.
Responsibilities
Receive and inspect inbound shipments
Verify product quantities and serial numbers
Scan and record devices in the inventory management system
Generate and apply product identification, tracking, and shipping labels
Support all aspects of warehouse operations related to technology hardware, including receiving, inventory management, device provisioning, kitting, quality inspection, order fulfillment, and shipping.
Responsibilities
Receive and inspect inbound shipments
Verify product quantities and serial numbers
Generate and apply product identification, tracking, and shipping labels
Direct incoming products to appropriate location
Support purchase order entry, invoice tracking, and inventory reconciliation
Bachelor's or Master’s degree in Computer Science, Computer Networks, Cyber Security, Information Technology, Engineering, or a related field from an accredited institution
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