Designs, produces, and analyzes customer operations data to support business operations and strategic initiatives.
Locations (20)
Charlottesville, Virginia, United States
Alabama, United States
Delaware, United States
Florida, United States
Georgia, United States
Idaho, United States
Show all 20 locations
Indiana, United States
Kansas, United States
Louisiana, United States
Maine, United States
Maryland, United States
Minnesota, United States
Compensation
The base pay range for full-time employment is $76,086.40 - $115,585.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities.
Responsibilities
Designs, develops, and maintains operational and business reports.
Creates and distributes routine and ad hoc reports to support business operations and special projects.
Analyzes operational data to identify trends, risks, and opportunities for improvement.
Monitors performance metrics and provides reporting insights to leadership.
Utilizes databases, information systems, and analytical tools to support business objectives.
Supporting the business in delivering targeted service to customers through order processing, identifying issues, and providing timely resolutions to ensure customer satisfaction and continuous improvement.
Responsibilities
Process customer orders accurately and in a timely manner according to established guidelines.
Analyze order reasons and loss reasons and escalate issues when needed for resolution
Liaise with Sales teams regarding order fulfillment, pending issues, and other service-related matters.
Coordinate with Logistics, Finance, and Planning to ensure smooth processes and execution.
Contribute to projects and support the delivery of project goals and cost-to-serve initiatives.
Requirements
Bachelor’s degree in Management, Engineering, or a related field
Build and maintain long-term, trust-based relationships with Customers, act as primary point of contact for strategic account discussions, identify and drive growth opportunities within existing accounts, collaborate with delivery teams on upsell and cross-sell initiatives, monitor Customer satisfaction, align expectations, translate business needs into action plans, partner with Project Managers, support contract extensions, contribute to long-term account development strategies, facilitate communication, and drive continuous improvement in Customer engagement processes.
Responsibilities
Build and maintain long-term, trust-based relationships with Customers
Act as the primary point of contact for strategic account discussions
Identify and drive growth opportunities within existing accounts
Collaborate with delivery teams on upsell and cross-sell initiatives
Monitor Customer satisfaction and proactively mitigate risks
Provide operational leadership for the Church Planting Core Initiative, overseeing logistics, financial systems, and strategic implementation.
Locations (2)
Canada
United States
Compensation
The starting salary for this position is $65,701/year USD or $68,384/year CAD.
Responsibilities
Provide operational leadership for the Church Planting Core Initiative, overseeing logistics and technical support.
Foster relationships with key partners as the primary liaison to support the Church Planting Core Initiative.
Assist with the annual planning and budgeting process, ensuring alignment with the initiative’s strategic goals.
Manage financial administration and processing for the Church Planting Core Initiative, ensuring accuracy across budgets, invoices, reimbursements, expense reporting, contracts, and program services.
Oversee operational systems and processes for Core Initiative metrics, including data collection and reporting for timely and accurate decision-making.
The role is responsible for stocking merchandise, organizing the sales floor, performing inventory tasks, and providing customer service and support.
Responsibilities
Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment.
Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service.
Support team members by performing routine inventory tasks and following established procedures.
Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively.
Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries.
The Manager-Business Operations acts as an adjunct leader and coordinator and supports initiatives and projects. Implements strategic and operational initiatives by effectively managing projects to achieve desired results.
Responsibilities
Implements identified strategic and operational initiatives.
Acts as subject matter expert for and operationalizes initiatives such as quality, cost and utilization projects, regulatory standards and specifications.
Engages with key stakeholders, participates in meetings, and acts as point of contact to ensure collaborative relationships and focus to optimize results.
Coordinates the planning, design, and execution of initiatives and projects identified by senior leadership and/or department leadership.
Coordinates collaboration between a variety of stakeholders to see projects to successful implementation.
Requirements
Bachelors in Nursing
Bachelors in Business Administration
Masters in Nursing
Masters in Business Administration
Nice to have: Project Management Professional (PMP)
The Assistant Store Leader – Operations works closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently.
Compensation
$34.00 / hour
Responsibilities
Support daily business operations with a strong focus on Operational Excellence
Oversee all Back of House operations, including shipment, new flow, inventory accuracy, and back room/offsite organization
Manage replenishment, size integrity, and product availability
Own damage processing, returns, and ensure accuracy in all inventory related responsibilities
Maintain and manage all store supplies, equipment, and technology
Retail Store Coordinator to lead and inspire to deliver outstanding customer experiences in a fast-paced, dynamic environment.
Compensation
Hourly range: $19.95-$24.94 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Responsibilities
Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.
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