The Microsoft Platform Engineer serves as the technical SME and solution owner for our Microsoft 365 E5 and endpoint management ecosystem. This role will own the design, implementation, optimization, administer, and operational maturity of Microsoft 365 Apps (Exchange, Teams, Defender, Purview, Insights etc.), Intune, SCCM, application catalog services, endpoint compliance, and cloud patch management.
Compensation
The base salary range for this position is $145,000 - $155,000 on a full-time schedule. Along with base compensation, Trupanion employees are currently eligible for monthly bonuses. We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Responsibilities
Serve as the technical SME and principal engineer for Microsoft 365 E5 services
Own the engineering, configuration, governance, and operational support of Microsoft Office applications
Evaluate existing Microsoft 365 E5 capabilities and identify opportunities to improve adoption, security, automation, compliance, and cost efficiency
Partner with business stakeholders to understand productivity needs and translate them into secure, scalable Microsoft platform solutions
Develop standards, best practices, and platform governance for Microsoft 365 service configuration and usage
Oversee end-to-end IT service delivery across Microsoft 365, Azure, and internal IT support operations, ensuring high-quality service performance, operational efficiency, and customer satisfaction.
Compensation
Competitive salary package aligned with experience and qualifications.
Responsibilities
Manage end-to-end service delivery across Microsoft 365, Azure, and internal IT support
Establish governance frameworks, operating procedures, escalation paths, service reviews, and clear accountability structures
Ensure incidents and service requests are properly tracked and resolved within agreed SLAs
Coordinate major incidents, stakeholder communications, root-cause analyses, post-incident reviews, corrective actions, and change approval processes
Lead and supervise L1/L2 support engineers, manage workload allocation, shift schedules, handovers, leave coverage, and on-call readiness
Requirements
Bachelor's degree in IT, Engineering, or a related field
Own day-to-day cybersecurity operations for Microsoft-centered environment, accountable for prevention, detection, containment, remediation and reporting of security incidents, threats and vulnerabilities.
Responsibilities
Monitor security telemetry, triage events, investigate suspected threats and escalate material incidents, with 24x7 coverage where required
Administer and optimize Defender, Sentinel, Purview, Entra security and related Microsoft G5 security capabilities
Run vulnerability management: scanning or coordination, validated findings, prioritized remediation, and aging and exception tracking
Support MFA, Conditional Access, privileged access management, identity protection and access reviews
Maintain incident procedures and lead technical response, evidence preservation and post-incident actions
Take point on the company's CMMC and CUI compliance program and its day-to-day security operations, working alongside the Systems Administrators and Helpdesk to keep a defense contractor's environment secure and audit-ready.
Compensation
The likely salary range for this position is $110,000 to $150,000.
Responsibilities
Serve as the company lead for CMMC Level 2 and NIST SP 800-171 compliance: maintain the System Security Plan (SSP), Plans of Action and Milestones (POA&Ms), and SPRS score, and prepare the company for its CMMC third-party (C3PAO) assessment.
Own the identification, marking, handling, and flow of Controlled Unclassified Information (CUI), including the CUI boundary across the Microsoft 365 GCC High tenant and on-premises systems.
Serve as the primary point of contact for the Arctic Wolf Managed Detection and Response (MDR) service: triage and respond to alerts and escalations, maintain sensor and agent coverage, and track findings to closure.
Administer Microsoft Defender (Endpoint, Office 365, Identity, and Cloud Apps) and Microsoft Secure Score: tune policies, investigate incidents, and drive remediation of recommendations.
Run the vulnerability management program: review scan results, prioritize findings by risk, coordinate patching with the Systems Administrators, and verify remediation.
Requirements
Bachelor's degree in Cybersecurity, Information Technology, or a related discipline
We are seeking an experienced Business Development Manager within our Microsoft division with a proven track record in driving business growth through Microsoft Data and AI solutions. The successful candidate will focus on acquiring new customers (80%) while expanding opportunities within existing Nasstar accounts (20%).
Compensation
Competitive salary with uncapped commission structure.
Responsibilities
Identify, engage, and close new logo opportunities across targeted industries using Microsoft Data and AI solutions.
Lead consultative sales cycles focused on business transformation enabled by Microsoft technologies, including Azure Data, AI, and analytics platforms.
Build and maintain strong relationships with Microsoft account teams, Partner Development Managers, and solution specialists to Co-Sell and drive joint success.
Work with Account Directors to identify and deliver cross-sell and upsell opportunities within existing customers to expand Microsoft solution adoption.
Work with marketing, pre-sales, and delivery teams to design and execute targeted go-to-market strategies, campaigns, and solution offerings.
The Microsoft Presales Architect serves as a critical link between sales and delivery by translating client needs into actionable, scalable Microsoft-focused solutions.
Compensation
$190,000 - $205,000 / year
Responsibilities
Lead client discovery sessions to identify business challenges, technical requirements, constraints, risks, and readiness factors.
Assess the customer’s current environment and align recommendations to the Microsoft Practice’s target transformation framework and operating model.
Develop Microsoft-focused solution designs and cross-practice architectures that are secure, scalable, and aligned to delivery objectives.
Present solution architectures in a way that connects technical design to business outcomes and clearly communicates the value of the Microsoft ecosystem.
Collaborate with clients and internal teams to refine scope, assumptions, deliverables, and success criteria for proposed solutions.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience
Establish the frameworks, policies, and control systems that let AI operate safely, ethically, and at enterprise scale, designing and operationalizing the agent governance framework across intake, runtime, and change.
Locations (3)
New South Wales, Australia
Victoria, Australia
Queensland, Australia
Responsibilities
Assess governance and security maturity, identify capability gaps, and develop governance transformation roadmaps.
Advise customers on governance maturity progression from foundational AI governance through autonomous and ecosystem-scale governance.
Design the AI Governance Operating Model including governance forums, stakeholder structures, decision rights, accountability models, and executive oversight mechanisms.
Define and implement ownership, stewardship, data access, human-in-the-loop, escalation, and accountability models for AI and agent solutions operating across business and technology functions.
Cybersecurity Engineer- Experience with Microsoft Defender, Purview, and Sentinel
Develops and manages cybersecurity systems across the enterprise to maintain a high security posture.
Compensation
The compensation range for this position is $33.56per hour - $57.72per hour.
Responsibilities
Evaluates, recommends, manages & installs IT system security applications.
Works with Corporate Compliance to develop and audit IT security policies and procedures.
Participates in the implementation of disaster recovery and business continuity procedures.
Provides support to technical personnel in other teams in the proactive and continuous implementation of security baselines, configuration and service management processes.
Works closely with other departments within IT to ensure that all set configurations and security baselines have been met.
Lead the design, development, and delivery of Power BI reporting solutions and enterprise semantic models to support data‑driven decision‑making.
Responsibilities
Design, develop, and maintain Power BI reports and dashboards that meet business requirements for accuracy, performance, and usability
Build and maintain Power BI semantic models, including table relationships, calculated columns, measures, and row‑level security configurations
Develop and manage Power Query data transformation logic to clean, reshape, and integrate data from multiple source systems into consistent, analysis‑ready datasets
Partner with data engineering, IT, and business stakeholders to define source‑to‑report data flows and resolve upstream data issues affecting report reliability
Define and enforce data quality rules, profiling standards, and validation checks to ensure reports reflect accurate and trustworthy data
Requirements
Bachelor’s degree in Data Science, Data Analytics, Computer Science, Information Technology, Engineering, Mathematics, Finance, or related field
Lead the design, integration, and delivery of cloud‑based legal and contracts solutions, blending enterprise architecture expertise with deep knowledge of legal SaaS platforms.
Responsibilities
Create detailed designs and specifications for SaaS‑based or Hybrid legal solutions
Configure and implement platforms such as Appian, Icertis, Docusign, Fortra, Purview
Design end‑to‑end integrations using APIs, JSON, XML, and event‑driven messaging
Develop and maintain enterprise‑level architectural principles, patterns, and standards
Act as the technical liaison for legal business leaders, IT partners, and external SaaS vendors
Requirements
Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related discipline
Establish Responsible AI, risk, security, privacy, and compliance frameworks, including policies, standards, control requirements, and governance guardrails that enable safe AI adoption at scale.
Requirements
Bachelor's degree in Information Security, Computer Science, Risk Management or a related field
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